Admissions Assistant (26:157) INTERNAL POSTING

Job summary

Provides administrative and customer service support to applicants, prospective students, and the Admissions team by processing applications and documents, maintaining accurate records, and preparing files and communications. Conducts preliminary eligibility reviews, connects applicants with relevant services, and contributes to improving admissions procedures and communications.

Job details

Term of App't: Monday - Friday, 35 hours per week Start date: Immediately Location: Any NLC Campus Reporting to: Associate Registrar, Enrolment Services Salary Classification 10 $27.96- $28.83 per hour in accordance with the BCGEU Support Collective Agreement. Temporary employees receive an additional $0.58/hour in lieu of benefits, and 6% vacation pay, for all regular hours worked. Description The Admissions Assistant provides administrative and customer service support to applicants, prospective students, and the Admissions team throughout the admissions process. This position is responsible for processing applications and supporting documentation, maintaining accurate student records, verifying document completeness and authenticity, preparing applicant files for review, and producing admissions-related communications. The Admissions Assistant participates in preliminary reviews of applicant information to assess eligibility against established admission requirements. Working collaboratively with departments across the College, the Admissions Assistant helps connect applicants with relevant services and supports a positive, efficient admissions experience. The position also contributes to the ongoing improvement of admissions procedures, processes, and communications. This position is backfilling for a temporary vacancy. Qualifications Required: One year of post-secondary education in Business Administration or Office Administration. A related field may be considered. Two years of related administrative experience in a customer service-focused environment. Experience interpreting and applying policies, procedures and organizational guidelines. Demonstrated experience providing information and support to clients, students, or the public while maintaining professionalism and confidentiality. Strong organizational skills with the ability to manage multiple priorities, meet deadlines, and maintain a high level of accuracy and attention to detail. Experience reviewing and processing documentation and maintaining accurate records. Proficiency with the Microsoft Office Suite, including Word, Excel, Outlook, and Teams. Excellent written and verbal communication skills, with the ability to effectively interact with diverse stakeholders. An equivalent combination of education and experience may be considered. Preferred Experience working in a post-secondary education environment. Experience using student information systems, records management systems, and electronic document management systems. Knowledge of post-secondary admissions processes, registration procedures, and admission requirements. NOTE: To be eligible for this internal posting, candidates must be current Support employees of the College who have completed, or are considered to have met the requirements of, their probationary period. We thank all applicants for their interest in employment with NLC; however, only those contacted for an interview will be acknowledged. To support employment equity and diversity in the workplace, we encourage all qualified applicants, including Indigenous Peoples, persons with disabilities, visible minorities, women, persons of diverse sexual orientation, gender identity or expression (LGBTQ2S+), and others who may contribute to diversity at Northern Lights College. In the spirit of reconciliation, we are committed to increasing Indigenous Peoples' representation throughout the institution and encourage applicants to self-identify as Indigenous--First Nation, Metis, or Inuit within cover letters and/or resume. Salary: $27.96 - $28.83 per hour

What you’ll do

Provides administrative and customer service support to applicants, prospective students, and the Admissions team by processing applications and documents, maintaining accurate records, and preparing files and communications. Conducts preliminary eligibility reviews, connects applicants with relevant services, and contributes to improving admissions procedures and communications.

Requirements

Requires one year of post-secondary education in Business Administration, Office Administration, or a related field, plus two years of related administrative experience in a customer service-focused environment; equivalent combinations may be considered. Candidates should have experience applying policies, supporting clients professionally and confidentially, processing documents and records, managing priorities accurately, using Microsoft Office, and communicating effectively.

Benefits

• Additional $0.58 Per Hour in Lieu of Benefits
• 6% Vacation Pay

Listed skills

• Time management · Preferred
• Customer service · Preferred
• Microsoft Teams · Preferred
• written communication · Preferred
• Organization · Preferred
• Administrative Support · Preferred
• Attention to detail · Preferred
• Microsoft Excel · Preferred
• Microsoft Word · Preferred
• Microsoft Outlook · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Admissions Processing
• Customer Service
• Administrative Support
• Document Review
• Records Management
• Policy Interpretation
• Confidentiality
• Organization
• Attention to Detail
• Time Management
• Written Communication
• Verbal Communication
• Microsoft Word
• Microsoft Excel
• Microsoft Outlook
• Microsoft Teams

Job areas

• Administrative
• Education
• Customer Service & Support

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