Product
An accessible design system for public-service teams
A practical system of components, content guidance, and review routines that helps public-service teams ship consistent bilingual experiences.
Challenge
Teams were repeatedly solving the same interaction and accessibility problems under different delivery timelines.
Approach
Northstar documented proven patterns, paired them with plain-language guidance, and built contribution and review practices that product teams could sustain.
Outcome or learning
Six teams adopted the system in its first two releases and high-impact accessibility regressions fell by more than half.