Leasing Coordinator

Job summary

The Leasing Coordinator is responsible for maintaining 100% occupancy of rental units by managing inquiries, conducting viewings, and performing move-in/move-out procedures. They also perform market surveys to recommend rental fees and execute marketing strategies for vacant apartments.

Job details

At Northview, we are a passionate, community-focused team dedicated to making our properties the best they can be. We are proud to live, work, and play in the neighborhoods we serve, next to our residents, hotel guests, and commercial tenants across Canada. We are looking for a Leasing Coordinator to join our Residential team in Winnipeg, MB. Reporting to the Regional Manager, the Leasing Coordinator is responsible for supporting the successful leasing and occupancy of Northview’s residential properties by managing the leasing process from initial inquiry through move-in. This role serves as a primary point of contact for prospective residents, coordinating inquiries, viewings, applications, screening, lease documentation and follow-up while maintaining accurate leasing records and information. Through responsive customer service, effective leasing and marketing practices, and an understanding of local rental market conditions, the Leasing Coordinator helps maximize occupancy, support rental revenue and provide a positive experience for prospective and new residents. Responsibilities: Serve as the primary point of contact for prospective residents throughout the leasing process, responding to leasing inquiries promptly and professionally, including outside regular working hours as required Respond to prospective resident inquiries regarding available units, rental rates, amenities, application requirements, and leasing processes Schedule and conduct apartment viewings and provide prospective residents with accurate information regarding available properties and units Follow up with prospective residents following viewings and inquiries to support timely leasing decisions and maintain accurate leasing activity Process rental applications in accordance with established policies and procedures Conduct reference and credit checks and review application information to support resident selection in accordance with applicable legislation and company guidelines Coordinate required application documentation and communicate application status and next steps to prospective residents Prepare and complete lease agreements and related legal documentation, ensuring required information is accurate and documents are properly executed Conduct move-in and move-out appointments with residents and ensure required documentation is completed and signed correctly Perform vacant unit inspections, ensuring timely readiness and coordinating unit turns and move-ins with maintenance teams Maintain accurate leasing records and resident information in applicable systems Market available rental units in accordance with current policies, procedures, and approved marketing practices Maintain accurate and current listings for available rental units and update marketing information as availability changes Conduct periodic market surveys within the assigned market and provide recommendations on rental rates for vacant apartments based on market conditions and comparable properties Monitor local rental market conditions, competitor offerings, and other relevant factors to support leasing and pricing decisions Maintain accurate leasing records, reports, and documentation and provide leasing information to operational teams as required. Qualifications: Minimum three years’ leasing experience, preferably in residential property management, building management, or real estate sales Demonstrated experience in leasing and converting prospective residents, including the ability to effectively close rental opportunities Experience developing and implementing creative marketing strategies to attract prospective residents an asset Strong computer skills, including proficiency with Microsoft Office and relevant leasing/property management systems Exceptional verbal and written communication skills Valid driver’s licence and, where required, access to a reliable vehicle Requirements: Excellent customer service and interpersonal skills, with a pleasant, professional, and approachable demeanor Self-motivated and proactive, with the ability to work independently and take pride in delivering excellent resident service Strong sales and relationship-building skills, with the ability to understand prospective residents’ needs and effectively present leasing opportunities Strong organizational and time management skills, with the ability to manage multiple leasing activities and priorities Ability to work evenings, weekends, and outside of regular business hours as operationally required Benefits: Competitive pay Extended health care including medical, dental, and vision coverage Life insurance, drug coverage, and wellness programs Discounts on rent at Northview properties Vacation Travel Assistance for Northern employees If your background matches the qualifications listed above and you are looking for an opportunity to make a difference in the communities we serve, please submit your resume in confidence. Please note, only those candidates chosen to continue through the selection process will be contacted. Northview welcomes and encourages applications from people with disabilities.

What you’ll do

The Leasing Coordinator is responsible for maintaining 100% occupancy of rental units by managing inquiries, conducting viewings, and performing move-in/move-out procedures. They also perform market surveys to recommend rental fees and execute marketing strategies for vacant apartments.

Requirements

Candidates must have a minimum of three years of leasing experience, preferably in residential or building management. Proficiency in English and French, strong customer service skills, and a valid driver's license are required.

Benefits

• Competitive pay • Extended health care • Medical coverage • Dental coverage • Vision coverage • Life insurance • Drug coverage • Wellness programs • Rent discounts • Vacation travel assistance

Listed skills

• Time management · Preferred
• Customer service · Preferred
• Communication · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Leasing
• Customer service
• Property management
• Real estate
• Closing sales
• Creative marketing
• Market research
• Reference checks
• Credit checks
• Legal documentation
• Communication
• Computer skills
• Time management
• Self-starter
• Self-Starter
• Bilingual (French/English)
• Valid Driver's License
• Building Management
• Customer Service
• Computer Literacy
• Marketing
• Real Estate
• Team Leadership

Job areas

• Customer Service & Support
• Sales
• Administrative
• Management & Leadership
• Leasing Coordinator
• Leasing Consultant
• Real Estate Agents and Property Managers
• Real Estate Sales Agents