We exist to ignite the power of community in the North. We go the extra mile because our values are rooted in the communities we serve. We operate on the traditional territories of many Indigenous peoples. We are grateful for the many partnerships that have helped build a strong northern network. We commit to moving forward in consultation and collaboration with local communities and Indigenous Governments. With over 500 northern employees our team serves 96 communities across Canada’s North. Our team ranges from highly trained technical experts, marketing specialists to project managers and innovative new graduates. When you join our team, you join an energetic and innovative community with opportunities to advance your skillset and do meaningful work. We offer a competitive benefits package that supports your career growth. This includes executive leadership training, and financial support for courses and certifications. This strong benefits package includes health and mental health services, shared purchasing program, northern living allowances, defined benefit pension, and more. Ignite your sense of adventure, and experience the vast landscapes, urban centers, and rich cultures across the North. Together we’re building a connected North. Join our network today.
On-site · Yellowknife
Install, splice, maintain, and repair aerial and underground telecommunications infrastructure, and install or maintain customer services and equipment. Document field work, support customers and other teams, and respond to outages while following safety procedures and traveling throughout the operating territory.
On-site · Whitehorse
The technician will install, maintain, and repair aerial and underground telecommunications infrastructure including fiber, copper, and coaxial systems. They are also responsible for interacting with customers to provide service installations and responding to emergency outages.
On-site · Iqaluit
The Implementation Manager is responsible for managing capital projects, including the design, scheduling, and implementation of Northwestel systems and infrastructure. They also oversee capacity and availability management to ensure network performance meets current and future business needs.
On-site · Yellowknife
The technician is responsible for monitoring and maintaining telecommunications network infrastructure through surveillance and incident management. They will also coordinate with carriers, analyze network performance data, and manage trouble tickets to ensure reliable service delivery.
On-site · Yellowknife
The Workforce Coordinator manages technician schedules and resource allocation to ensure customer service appointments are met efficiently. They also handle billing validation, travel coordination, and collaborate with operational teams to resolve scheduling conflicts.
On-site · Yellowknife
The Business Customer Service Representative will assist business clients with service changes, billing inquiries, and account management via phone and email. They are also responsible for identifying sales opportunities, coordinating service installations, and resolving billing disputes.
On-site · Yellowknife
The NOCC Manager oversees the daily operations, maintenance, and technical support of the network infrastructure while leading a team of sixteen members. This role is responsible for incident, change, and problem management, ensuring adherence to SLAs and regulatory compliance through effective reporting and process improvement.
On-site · Yellowknife
Manage the centralized workload scheduling and dispatch function to coordinate installation and repair service orders for field technical employees. Lead and develop Control Centre staff while collaborating with cross-functional stakeholders to optimize service efficiency and customer satisfaction.
On-site · Yellowknife
The Financial Analyst supports the organization's budgeting, forecasting, and monthly financial reporting processes. This role involves analyzing financial results, managing cross-departmental communications, and providing decision support to senior management.
On-site · Yellowknife
The manager leads the Yellowknife retail operation, overseeing sales performance, customer experience, and employee development. They also drive community engagement and local marketing initiatives while maintaining relationships with Indigenous organizations and local stakeholders.
On-site · Yellowknife
The Account Architect supports the sales process by designing telecommunications solutions, quoting prices, and articulating value to meet customer business needs. They also manage the design and implementation of client projects and provide technical expertise to internal teams.
On-site · Yellowknife
The Implementation Manager is responsible for managing capital projects, including the design, scheduling, and implementation of Northwestel systems and IP network technologies. They also oversee capacity and availability management to ensure network infrastructure meets current and future business requirements.
On-site · Yellowknife
The Program Manager leads the planning, execution, and delivery of complex broadband infrastructure programs across remote communities. They are responsible for managing budgets, schedules, vendor contracts, and stakeholder relationships while leading a team of professionals.
On-site · Whitehorse
Establish and manage mid-to-long term network investment and technology plans aligned with strategic business goals. Oversee capacity management, asset lifecycles, and provide high-level technical direction for network projects.
On-site · Yellowknife
This role is accountable for creating a highly available and stable IP MPLS network environment by designing physical and logical topologies and leading the implementation of protocol and service architectures. The architect acts as the technical authority, leading technology strategy development, maintaining vendor relationships, and consulting on high-value customer designs.
