Field Service Specialist (Nisku)- Completion Tools

Job summary

The Field Service Specialist oversees the installation and deployment of completion tools at customer job sites while ensuring accurate documentation and reporting. They also actively participate in customer sales activities and provide technical support to maintain and develop the regional customer base.

Job details

Job Summary: The Field Service Specialist in Nisku, Alberta will oversee and install NOV Completion Tools equipment at customer job sites. The Field Service Specialist will account for, caliper, and measure all equipment against job packets, well data, tallies, while organizing paperwork and helping customers with tool placements. Our Nisku Field Service Specialist will also play an active part in customer sales and service activities. This includes speaking with customers and following up on sales leads and assisting in developing our customer base in the Nisku region. RESPONSIBILITIES * Supervise all aspects of job preparation, tool assembly, deployment and installation ensuring 100% customer satisfaction. * Identify possible problems in running equipment while communicating with the customer and NOV Operations * Ensure that all possible preparations have taken place, equipment is fit for use, and all pre-installation checks have been carried out, as well as ensure that all documentation is accurate and accounted for * Oversee installation of all equipment at customer job sites * Maintain appropriate contact with customer representative at the well-site * Produce in depth reports of all well site activities prior to and during installation * Account for, caliper, and measure all NOV equipment against job specifications * Perform hydraulic calculations including displacements, capacities, buoyancies, and pressures, and record on schematics and reports * Accurately complete installation reports, schematics, and field tickets * Demonstrate availability and be fit for work during on call rotation * Performing day to day shop activities when required. QUALIFICATIONS * Minimum of five years’ experience in conventional completion, coil tools. * Extensive technical and practical knowledge of downhole tools, liner hangers, packers, stage tools, annulus casing packers, and coil tools * Full understanding of NOV Completion Tools – operation, rebuild and teardown processes * Evaluating wellbore conditions and recognizing potential problems prior to development * Understand the effects of down hole hydraulics and how it pertains to tool function and set up * Ability to perform required calculations such as downhole hydraulics, displacements, tallies and tubing movements * Read and understanding engineering handbooks * Must have experience with Microsoft Office applications: * Most notably Excel, Word, Outlook, Sharepoint, and One Drive * Must submit to a Physical Test * Clean Drivers Abstract Competencies Required: * Customer Focus * Drive for Results * Integrity and Trust * Peer Relationship * Action Oriented * Conflict Management * Timely Decision Making HSE Requirements: * Shop environment orientation (exits, fire extinguishers, first aid & eyewash stations, spill kits, propane storage) and yard environment (building locations, processes); * Standing, walking, squatting, bending, reaching, and walking (further details to be reviewed on JHA); * All applicable Field Service on-site ticket requirement as per HSE Manager and client requirements; * Strong safety leadership and a proven record of commitment to fulfilling all safety documentation requirements and duties; * PPE training for possible noise exposure, mists/vapors, gloves, safety glasses and steel toed boots; * WHMIS training This position is classified as safety sensitive, and employment would be conditional on satisfactory completion of a pre-employment testing. Preferred method of application and to view all opportunities visit: https://www.nov.com/Careers NOV is an Equal Opportunity Employer and Prohibits Discrimination or Harassment of Any Kind: NOV is committed to the principle of equal employment opportunities for everyone and to providing employees with a work environment free of discrimination and harassment. National Oilwell Varco values inclusion and diversity; we encourage all qualified candidates to apply. With over 40 different locations in Canada, and 35,000 people worldwide, NOV is proud to offer their employees competitive pay and excellent benefits, Employer retirement plan contributions, Health Spending account and employer paid premiums. We are also proud to provide on the job training, with potential for advancement within our organization and an Educational Assistance Program NOV thanks all interested applicants, however only those selected for interview will be contacted.

What you’ll do

The Field Service Specialist oversees the installation and deployment of completion tools at customer job sites while ensuring accurate documentation and reporting. They also actively participate in customer sales activities and provide technical support to maintain and develop the regional customer base.

Requirements

Candidates must have at least five years of experience in conventional completion and coil tools with extensive knowledge of downhole equipment. Proficiency in Microsoft Office and the ability to perform complex hydraulic calculations are required, along with a clean driver's abstract and physical fitness.

Benefits

• Employer retirement plan contributions • Health spending account • Employer paid premiums • On the job training • Educational assistance program

Listed skills

• Customer service · Preferred
• Technical Reporting · Preferred
• Microsoft Office · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Completion tools
• Downhole tools
• Hydraulic calculations
• Wellbore evaluation
• Equipment installation
• Technical reporting
• Customer service
• Sales support
• Microsoft Office
• Safety leadership
• WHMIS
• Liner hangers
• Packers
• Coil tools
• Displacement calculations
• Field ticket management
• Action Oriented
• Calipers
• Hydraulic Calculations
• Microsoft Excel
• First Aid
• Decision Making
• Customer Service
• Communication
• Conflict Management
• Sales
• Field Service Management
• Leadership
• Hydraulics
• Microsoft Outlook
• Operations
• Microsoft SharePoint
• Workplace Hazardous Materials Information Systems
• Environment Health And Safety

Job areas

• Energy
• Engineering
• Trades
• Manufacturing
• Sales
• Field Service Specialist
• Field Service Technician
• Civil Engineering Technicians
• Maintenance and Repair Workers, General