General Office Clerk II, Nova Scotia Breast Screening Program

Click here to apply as an internal applicant. Company : IWK Health Req ID: 226244 Department/Program: Breast Screening Program, Healthy Populations & Provincial Initiatives Location: Halifax Type of Employment: Temporary Hourly FT long-assignment (100% FTE) 12-month assignment x 2 position(s) Start Date: 09/28/2026Union Status: NSGEU Off&Cler, Admin Professionals Bargaining UnitCompensation: $23.3519 - $25.3918 /hourClosing Date: 11-Sep-26 (Applications are accepted until 23:59 Atlantic Time) IWK Health is a respected academic health sciences centre located in Halifax, Nova Scotia, providing tertiary and primary care for two million children, youth, adults and families each year across the Atlantic region. We have a team of approximately 4000 employees, physicians, volunteers and learners at sites across Nova Scotia. People build careers with IWK Health with our focus on training and mentorship opportunities. We recognize each other’s talent and celebrate our successes. We collaborate in modern facilities or virtually from home, align our work to our values, and enjoy access to enhanced benefits and wellness programs. We are proud to support our patients, families and communities and are grateful for the generous donor support we receive. Promoting an anti-racist environment, and calling out discrimination as we work and provide care, is important to us. We are located in Mi’kma’ki, the unceded and ancestral territory of the Mi’kmaq people. Working in Mi’kma’ki and providing care to those across Atlantic Canada is a shared privilege with the original inhabitants who have lived here for many thousands of years prior to colonization. There are 13 First Nation communities across Nova Scotia, and more than 50 historic African Nova Scotian communities who also have a long, deep, and complex history dating back over 400 years. We have the highest percentage of people with disabilities in the country. Nova Scotia has the highest proportions of transgender and non-binary people than any other province or territory in the country. We are active in our work to eliminate discrimination, but have more work to do to build that trust, acknowledge our biases and reduce the barriers our diverse communities face. We want IWK Health to be a safe and supportive space of equity and belonging in the care we provide and the employment we offer. We welcome all interested persons who self-identify as Indigenous, Black/African Nova Scotians, Persons of Colour, Immigrants/Newcomers, Persons with Disabilities, 2SLGBTQIA+ to apply to support our goal for our workforce to be representative of the patients, families, and communities that we care for at all job levels.The Opportunity Reporting to the Nova Scotia Breast Screening Program (NSBSP) Manager, the General Office Clerk works independently and is responsible for duties associated with the booking process of breast imaging province wide. Primary responsibilities will include booking appointments, answering phones, updating client records in database and other duties as assigned.Hours of Work 7.0 hours per shift; Monday-Friday as required; 8:30-4:30/9:00-5:00 as requiredYour Qualifications Minimum High School diploma or G.E.D. required Graduate from a recognized Office administration, Business or Secretarial Diploma Program preferred. A combination of equivalent education and experience may be considered Minimum six (6) months related administrative/secretarial experience preferred. Minimum keyboarding skills of 30 wpm required; maximum four (4) allowable errors. Testing will be conducted on short-listed candidates and results will be factored into the candidate’s overall suitability for this position. Strong working knowledge of Windows, Microsoft Office (Word, Excel, Access, etc.), Internet, and Database programs required Excellent judgment, diplomacy and discretion in handling confidential and/or sensitive information required. Proven time management and problem-solving skills required. Demonstrated high regard for quality, accuracy and attention to detail required. Demonstrated ability to function effectively in a stressful environment with multiple deadlines and concurrent activities required. Demonstrated excellent organizational skills, strong communication (verbal & written) and interpersonal skills are required. Proven ability to act decisively and to exercise a high degree of initiative and self motivation is required. Ability to work independently with minimal direction and/or supervision required. Demonstrated knowledge of the NS health care system. Flexibility required for changes in shift on short notice and to meet workload demands. Demonstrated knowledge of Medical Terminology and/or STAR/Millennium is an asset. Competency in other languages considered an asset; French preferred. Thank you for your interest in IWK Health. Please note that we only contact applicants selected for interview/testing. If we invite you to participate in an assessment process (such as an interview or testing) you have the right to request accommodation. Please discuss your needs when invited to the assessment process. This is a Admin Professionals bargaining unit position. Preference is given to bargaining unit employees for unionized positions. Successful applicants changing unions, bargaining units or employment status, are advised to seek clarification regarding their seniority, benefits, and vacation entitlement and/or usage, prior to accepting the position. An offer of employment is conditional upon the completion and satisfactory results of all applicable background checks and confirmation of credentials. If you are an employee of IWK Health, please apply through the internal careers page to ensure you are flagged as an internal applicant.

The General Office Clerk is responsible for managing the booking process for breast imaging services across the province. Primary duties include scheduling appointments, answering phone inquiries, and maintaining accurate client records in the database.

Candidates must possess a high school diploma or G.E.D. and have at least six months of related administrative experience. Proficiency in Microsoft Office and a minimum typing speed of 30 words per minute are required for this role.

• Wellness programs • Training opportunities • Mentorship opportunities

• Time managementPreferred
• Customer servicePreferred
• Problem solvingPreferred
• Administrative SupportPreferred
• interpersonal skillsPreferred
• Attention to detailPreferred
• Microsoft OfficePreferred
• Data entryPreferred
• Communication SkillsPreferred

Identified from the job description. Confirm important requirements above.

• Administrative support
• Data entry
• Appointment booking
• Customer service
• Microsoft Office
• Database management
• Time management
• Problem-solving
• Attention to detail
• Communication skills
• Interpersonal skills
• Medical terminology
• Keyboarding
• Confidentiality
• Organizational skills
• Office Administration
• Decisiveness
• Organizational Skills
• Diplomacy
• Self-Motivation
• Microsoft Access
• Microsoft Word
• Microsoft Excel
• Breast Imaging
• Communication
• Disabilities
• French Language
• Health Sciences
• Interpersonal Communications
• Problem Solving
• Medical Terminology
• Mentorship
• Primary Care
• Time Management
• Detail Oriented
• Secretarial Experience

• Administrative
• Healthcare
• Customer Service & Support
• Screening Officer
• Administrative Clerk / Coordinator
• General Office Clerks
• Secretaries and Administrative Assistants, Except Legal, Medical, and Executive

Minimum education

High school

Minimum experience

0+ years

Apply by

Sep 12, 2026

Posting language

English

Working hours

35 hours per week