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Novalink Logistics Inc.Verified Job Source

freight forwarding technician

Coordinate activities with various work units and perform routine clerical duties to ensure efficient shipment tracking. Provide high-quality customer service and prepare detailed reports for the organization.

  • On-site
  • Mississauga, ON
  • Posted Aug 27, 2026
  • Apply by Sep 26, 2026
  • 1 position

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Job summary

Overview Languages English Education Secondary (high) school graduation certificate or equivalent experience Experience 3 years to less than 5 years On site Work must be completed at the physical location. There is no option to work remotely. Asset languages Mandarin Cantonese Responsibilities Tasks Co-ordinate activities with other work units or departments Perform routine clerical duties Prepare and submit reports Provide customer service Keep track of shipments Credentials Certificates, licences, memberships, and courses Canadian International Freight Forwarders Association (CIFFA) Certificate Experience and specialization Computer and technology knowledge Database software Spreadsheet MS Outlook Internet MS Excel MS Word MS Windows Adobe Acrobat Reader MS Office Additional information Security and safety Criminal record check Work conditions and physical capabilities Ability to work independently Fast-paced environment Work under pressure Tight deadlines Attention to detail Personal suitability Client focus Efficient interpersonal skills Excellent oral communication Excellent written communication Flexibility Organized Reliability Team player Accurate Analytical Proactive Benefits Health benefits Dental plan Health care plan Vision care benefits Financial benefits Bonus Commission Group insurance benefits Other Benefits Free parking available Travel insurance

What you’ll do

Coordinate activities with various work units and perform routine clerical duties to ensure efficient shipment tracking. Provide high-quality customer service and prepare detailed reports for the organization.

Requirements

Requires 3 to 5 years of experience and a secondary school diploma or equivalent. A CIFFA certificate and proficiency in MS Office are required, with Mandarin or Cantonese being assets.

Benefits

• Health Benefits • Dental Plan • Health Care Plan • Vision Care Benefits • Bonus • Commission • Group Insurance Benefits • Free Parking • Travel Insurance

Listed skills

  • Customer servicePreferred
  • written communicationPreferred
  • OrganizationPreferred
  • interpersonal skillsPreferred
  • MS-OfficePreferred
  • report preparationPreferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

  • Freight Forwarding
  • Customer Service
  • Shipment Tracking
  • Clerical Duties
  • Report Preparation
  • Database Software
  • MS Excel
  • MS Word
  • MS Outlook
  • MS Office
  • Adobe Acrobat Reader
  • Interpersonal Skills
  • Oral Communication
  • Written Communication
  • Analytical Thinking
  • Organization

Job areas

  • Logistics
  • Transportation
  • Manufacturing
  • Customer Service & Support
  • Administrative

Additional details

Minimum education
High school
Minimum experience
2+ years
Apply by
Sep 26, 2026
Posting language
English
Working hours
40 hours per week
Seniority
Mid-Senior level