Business Process & Strat. Associate Dir.

Job summary

The role involves leading the end-to-end delivery of Business Intelligence solutions, including data ingestion, modeling, and reporting across multiple client accounts. The associate director will also oversee production support, BI modernization initiatives, and provide technical mentorship to the development team.

Job details

Business Intelligence Lead – Role Summary Leads the design, delivery, and ongoing support of Business Intelligence solutions across multiple client accounts. Responsible for translating business and client requirements into scalable BI solutions, overseeing data integration and reporting platforms, and ensuring the reliability, performance, and continuous improvement of the BI environment. Key Responsibilities Lead end-to-end BI solution delivery across data ingestion, ETL/ELT, databases, data models, and reporting Translate business and client requirements into appropriate technical BI solutions and architectures Provide technical leadership across Power BI, SSRS, SQL, ETL processes, APIs, Azure Functions, and data integrations Oversee BI production support, incident management, troubleshooting, and root-cause analysis Ensure BI and reporting environments are stable, scalable, secure, and aligned with client commitments and SLAs Lead BI modernization, migration, and automation initiatives to simplify the technology landscape and reduce manual processes Establish and maintain standards for BI development, testing, deployment, documentation, monitoring, and data quality Partner with business, operations, infrastructure, and application teams to resolve complex end-to-end data and reporting issues Provide technical guidance and mentorship to BI developers and analysts Manage priorities across BAU support, client demands, projects, and strategic initiatives Identify opportunities to leverage automation, Python, Azure services, and AI to improve reporting and BI operations Skills & Competencies Strong end-to-end understanding of BI architecture, data integration, and reporting processes Advanced SQL and relational database knowledge Strong hands-on experience with Power BI and SSRS Strong knowledge of ETL/ELT, APIs, data integration, and data transformation Working knowledge of Azure Functions and Azure-based integration and automation services Working knowledge of Python, particularly for data processing and automation Experience troubleshooting complex BI and data issues across multiple technology layers Strong understanding of data warehousing, data modeling, semantic models, and reporting architecture Experience with BI modernization and migration initiatives Strong requirements gathering and solution-design capabilities Ability to translate business requirements into scalable technical solutions Strong communication skills with the ability to work with technical teams, business stakeholders, and clients Strong technical leadership, prioritization, and team-management skills Candidate Profile 8+ years of experience in Business Intelligence, data engineering, reporting, or related roles Demonstrated experience leading BI solutions from requirements through design, development, deployment, and production support Experience leading or mentoring BI developers, analysts, or data professionals Strong experience with SQL Server, Power BI, SSRS, ETL/data integration, and APIs Experience with Azure Functions and cloud-based data integration preferred Working knowledge of Python preferred Experience supporting complex production BI environments and managing incidents Experience working in multi-client, BPO, CX, or service-delivery environments preferred Bachelor’s degree in Computer Science, Information Systems, Engineering, Data/Analytics, or related discipline Experience with modern cloud data platforms and BI architectures is an asset Work Timings: 8 AM – 5 PM EST

What you’ll do

The role involves leading the end-to-end delivery of Business Intelligence solutions, including data ingestion, modeling, and reporting across multiple client accounts. The associate director will also oversee production support, BI modernization initiatives, and provide technical mentorship to the development team.

Requirements

Candidates must have 8+ years of experience in Business Intelligence or data engineering with strong proficiency in SQL, Power BI, and cloud-based data integration. A bachelor's degree in a relevant technical field such as Computer Science or Information Systems is required.

Listed skills

• SQL · Preferred
• Power BI · Preferred
• Python · Preferred
• Project management · Preferred
• Incident Management · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Business Intelligence
• SQL
• Power BI
• SSRS
• ETL
• Data Integration
• Azure Functions
• Python
• Data Modeling
• Data Warehousing
• API
• Cloud Data Platforms
• Technical Leadership
• Project Management
• Incident Management
• Automation
• Business Intelligence Architecture
• Business Intelligence (BI) Solutions
• Solution Design
• Business Operations
• Reporting Processes
• Application Programming Interface (API)
• Data Analysis
• Systems Engineering
• Microsoft Azure
• Business Intelligence Development
• Business Process Outsourcing
• Business Requirements
• Communication
• Computer Science
• Data Processing
• Continuous Improvement Process
• Data Engineering
• Extract Transform Load (ETL)
• Data Transformation
• Data Quality
• Relational Databases
• Scalability
• Python (Programming Language)
• Mentorship
• Operations
• Requirements Elicitation
• SQL (Programming Language)
• SQL Server Reporting Services
• Team Management
• Troubleshooting (Problem Solving)
• Root Cause Analysis
• Reliability
• Prioritization
• Data Ingestion

Job areas

• Data & Analytics
• Technology
• Management & Leadership
• Software
• Consulting
• Business Process Associate
• Business Intelligence Developer / Architect
• Software Developers

More jobs from NTT DATA North America