Remote Inbound Technical Sales Specialist

Job summary

The specialist will handle inbound and outbound client interactions to promote and sell technical services while providing ongoing technical support. They are responsible for identifying customer needs, managing call flows, and achieving personal and business sales goals.

Job details

The specialist will handle inbound and outbound client interactions to promote and sell technical services while providing ongoing technical support. They are responsible for identifying customer needs, managing call flows, and achieving personal and business sales goals. Candidates must have proven sales experience and the ability to thrive in a target-driven, competitive environment. Strong communication skills, technical aptitude, and the ability to work from home with a reliable high-speed internet connection are required.

What you’ll do

The specialist will handle inbound and outbound client interactions to promote and sell technical services while providing ongoing technical support. They are responsible for identifying customer needs, managing call flows, and achieving personal and business sales goals.

Requirements

Candidates must have proven sales experience and the ability to thrive in a target-driven, competitive environment. Strong communication skills, technical aptitude, and the ability to work from home with a reliable high-speed internet connection are required.

Benefits

• Medical insurance
• Vision insurance
• Dental insurance
• Employee Assistance Program
• RRSP program options
• Short-term disability
• Long-term disability
• Rewards and recognition programs
• Internal career advancement opportunities
• Virtual paid training

Listed skills

• Customer service · Preferred
• Negotiation · Preferred
• Upselling · Preferred
• Objection Handling · Preferred
• Technical Support · Preferred
• Communication Skills · Preferred
• Relationship Building · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Inbound sales
• Outbound calling
• Technical sales
• Customer service
• Negotiation
• Upselling
• Lead generation
• Objection handling
• Technical support
• CRM software
• Communication skills
• Problem resolution
• Sales strategy
• E-commerce software
• Relationship building

Job areas

• Sales
• Customer Service & Support
• Technology
• Software

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