Virtual Client Representative
The role involves initiating outbound communications and responding to inbound inquiries to guide potential clients through financial service offerings. You will also be responsible for scheduling follow-ups and maintaining accurate interaction logs within the company CRM.
- Remote
- Toronto, Ontario, Canada
- Posted Jul 28, 2026
- Apply by Oct 26, 2026
- 1 position
Job summary
Virtual Client Representative About the Role: Nuvant is hiring Virtual Client Representatives to help prospective clients explore financial solutions that align with their personal or business goals. In this role, you’ll serve as a key first point of contact to introduce our services and guiding clients toward the next step. Core Responsibilities Initiate outbound calls, emails, and messages to potential clients Respond promptly to inbound inquiries and guide clients through initial questions Engage in conversations to uncover client needs and goals Clearly explain service offerings and recommend next steps Schedule follow-up calls or connect clients with the right team members Log interactions and maintain accurate notes in our CRM Qualifications High school diploma or college degree preferred Confident, friendly communicator who thrives in a client-facing environment Organized and comfortable working in a work from home setting A people-first approach with strong listening and follow-up skills Previous experience in sales, appointment setting, or client-facing role a plus What We Offer Competitive base salary plus performance-based bonuses and incentives. Access to comprehensive benefits package including medical, dental, vision, 401k, and paid time off. Flexibility with structured support Opportunities for advancement with a growing company A team culture that values professionalism and performance
What you’ll do
The role involves initiating outbound communications and responding to inbound inquiries to guide potential clients through financial service offerings. You will also be responsible for scheduling follow-ups and maintaining accurate interaction logs within the company CRM.
Requirements
Candidates should possess a high school diploma or college degree and demonstrate strong communication and listening skills. Previous experience in sales, appointment setting, or client-facing roles is considered a plus.
Benefits
• Medical • Dental • Vision • 401k • Paid time off • Performance-based bonuses • Incentives
Listed skills
- Customer servicePreferred
Other relevant skills
Identified from the job description. Confirm important requirements above.
- Outbound calling
- Inbound inquiry management
- Client communication
- Sales
- Appointment setting
- CRM software
- Active listening
- Financial solutions
- Lead generation
- Customer service
- Outbound Calls
- Professionalism
- Time Off Management
- Service Offerings
- Customer Relationship Management
Job areas
- Sales
- Customer Service & Support
- Finance & Accounting
- Administrative
- Client Service Representative
- Financial Services Representative
- Technical and Medical Sales Professionals (excluding ICT)
- Securities, Commodities, and Financial Services Sales Agents
Additional details
- Minimum education
- High school
- Minimum experience
- 0+ years
- Apply by
- Oct 26, 2026
- Posting language
- English
- Working hours
- 40 hours per week
- Location requirements
- Country, CA
