Client Services Representative

Vernon Veterinary Clinic is looking for a full time client service representative/receptionist to join our team. Our ideal candidate will be positive, enthusiastic, punctual and responsible with a strong work ethic. They will be flexible and possess the initiative to work individually as well as work well as a team. Our clinic is fast paced and the ability to multitask is essential. Job Requirements Create a warm and welcoming environment for our patient and pet parents Demonstrate experience in a fast-paced environment Capable of working autonomously Capable of following direction and performing at a high standard Ability to work as part of a team Ability to remain calm and efficient in stressful situations Positive outlook and enthusiasm Excellent time management skills Excellent customer service skills Excellent communication skills Duties Include But Are Not Limited To Answer phone calls on a multiline phone system Schedule appointments on Ezyvet IT system Placing outbound calls to pet parents for follow-up and future appointment/bookings Respond and manage email correspondence Invoicing/billing; creating estimates, process payment File documents electronically Stock shelves Additional administrative & housekeeping duties Job Type: Full time Hourly rate: $19 - $20 Benefits Clinic discount Uniform allowance Work Location: In person Submit resume and cover letter to angeliki.ioakimidou@vernonvetclinic.com Only shortlisted candidates will be contacted Hiring Manager Ioakimidou, Angie

Manage front-desk operations including scheduling appointments via Ezyvet, handling multiline phone calls, and managing email correspondence. Responsible for invoicing, billing, processing payments, and maintaining clinic organization through filing and stocking.

Candidates must have experience in fast-paced environments and possess strong customer service and communication skills. The role requires the ability to work both autonomously and as part of a team while remaining calm under pressure.

• Clinic Discount • Uniform Allowance

• Customer servicePreferred

Identified from the job description. Confirm important requirements above.

• Customer Service
• Communication
• Time Management
• Multitasking
• Ezyvet
• Invoicing
• Billing
• Administrative Support
• Phone Systems
• Scheduling

• Customer Service & Support
• Healthcare
• Administrative

Minimum experience

0+ years

Apply by

Aug 29, 2026

Posting language

English

Working hours

40 hours per week

Seniority

Entry level