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NZ Transport Agency Waka Kotahi

Verified Job Source

Delivering for people, places, and New Zealand

Wellington, WGN

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Government Administration
1,001–5,000 people

About

We develop and maintain New Zealand’s land transport system, connecting people, products, and places across the country. We're responsible for promoting road safety, managing the country's state highways, and regulating the land transport system, including licensing drivers and vehicles.

Open positions

Manager Customer Relations

Hybrid · Hamilton

The Manager Customer Relations will lead the enterprise-wide complaints management function, setting strategic direction and implementing a centralized operating model. They will analyze complex customer data to drive systemic service improvements and provide strategic advice to senior leadership.