Senior Implementation Consultant

Job summary

Lead enterprise software implementation projects for Loop Core and Loop Reference Data, including client requirements analysis, installation, configuration, data transfer, process design, testing, and deployment. Train and support clients and internal teams, resolve or escalate technical issues, provide product feedback, and contribute to presales and sales opportunities.

Job details

Responsibilities Octave is seeking an Octave Loop Core (formerly Intergraph Smart® Materials) Senior Implementation Consultant to join our team. The Senior Implementation Consultant is responsible for the setup, installation, configuration, and customization of technical solutions, applications, and process designs to support clients’ business objectives. This role requires an individual who can work independently, lead projects, mentor team members, and provide expert-level consulting in the implementation of enterprise software solutions focusing on Loop Core and Loop Reference Data. This is a full-time position that may involve onsite travel to customer sites and remote work. Lead and manage software implementation projects, ensuring successful delivery and client satisfaction. Work directly with clients to manage installation, configuration, and deployment of technical solutions, specifically Smart Materials software. Manage initial access, map and transfer data, create process documentation (functional requirements, design specifications, lessons learned), and train or coordinate training for client users. Analyze customer requirements and illustrate how company solutions provide value and support to their organization. Design solutions by constructing workflow charts and diagrams, studying client system capabilities, and writing specifications. Improve solutions by analyzing current practices, designing modifications, and implementing best practices. Maintain system protocols by documenting procedures, developing user documentation, and providing help desk support. Apply analytical and technical thinking to resolve routine client issues and challenges, offering alternative solutions and recommendations. Lead the preparation of testing scripts and materials; support and perform unit, system, and integrated testing. Work with training teams to develop application-specific training materials and conduct training sessions for clients. Provide technical consultation and knowledge transfer to sales staff, trainers, and product support teams. Identify and document technical issues for escalation to the product and system integration teams for resolution. Provide feedback based on client experiences to the product and professional services teams for process and product improvements. May assist with pre-sales activities, including RFIs/RFPs, product demonstrations, and technical consultation. Identify additional sales opportunities and relay them to sales and presales teams. Education / Qualifications Bachelor’s Degree in Engineering (Mechanical, Chemical, Electrical), Information Technology, or a related field OR equivalent relevant experience. Minimum of 8 years of experience in a consulting role within the Engineering, Procurement, and Construction (EPC) industry. Minimum of 5 years of experience in COTS (Commercial Off-The-Shelf) / packaged software implementation. Experience in materials management and specifications. Strong understanding of software methodologies (Waterfall, Agile, Iterative and Incremental). Strong leadership, interpersonal, and communication skills (both written and verbal). Knowledge of Loop Core (Smart Materials) and Octave Loop Reference Data (formerly Intergraph Smart® Reference Data). Familiarity with Oracle Apex and Oracle Database Administration. Ability to travel up to 50%, including international travel. Fluent in English. Preferred: Experience with Government, Oil & Gas, Construction, and Engineering industries. Experience with Earned Value and Project Controls. Knowledge of Octave Loop Material Readiness (formerly Jovix®). Strong SQL skills and experience with API development. Experience with enterprise software tools such as: Oracle Primavera Microsoft Project SAP Oracle EBS ERP software Microsoft Office (Teams, SharePoint) Core Competencies: Process design and optimization. Strong customer focus and ability to deliver high-quality solutions. Ability to mentor and guide junior team members. Excellent problem-solving and time management skills. Ability to identify process improvements and operational efficiencies. Strong technical aptitude with the ability to troubleshoot and resolve software-related issues. LI-Remote About Octave Octave provides mission-critical software that empowers organizations to make informed decisions across every stage of the asset lifecycle - Design, Build, Operate and Protect - where performance, safety, and reliability are non-negotiable and failure is not an option. Turning complex operational data into actionable intelligence, Octave connects expertise, real-world conditions and enterprise-scale insight to improve performance, resilience and incident response where it matters most. Octave has more than 7,000 employees in 45 countries. Learn more at octave.com and follow us on LinkedIn. Why work for Octave? All in. Always forward. That's the way we do things around here. We put trust in our people because we believe it's the best way to unleash potential, bring ideas to life, and keep moving ahead. And it's why we're committed to creating an environment that's truly supportive, providing you with the resources you need to support your ambitions, no matter who you are or where you are in the world. Everyone is welcome At Octave, we believe that diverse and inclusive teams are critical to the success of our people and our business. Here, everyone is welcome. As an inclusive workplace, we don't discriminate. In fact, we embrace differences and are fully committed to creating equal opportunities, an inclusive environment, and fairness for all. Respect is the cornerstone of how we operate, so speak up and be yourself. You're valued here. Senior Implementation Consultant Job Location (Short): Calgary, Alberta-CAN | Houston, Texas-USA | Madison, Alabama-USA | New York - Home Office, New York-USA Workplace Type: Remote Req Id: 3370 About Octave Octave provides mission-critical software that empowers organizations to make informed decisions across every stage of the asset lifecycle - Design, Build, Operate and Protect - where performance, safety, and reliability are non-negotiable and failure is not an option. Turning complex operational data into actionable intelligence, Octave connects expertise, real-world conditions and enterprise-scale insight to improve performance, resilience and incident response where it matters most. Octave has more than 7,000 employees in 45 countries. Learn more at octave.com and follow us on LinkedIn. Why work for Octave? All in. Always forward. That's the way we do things around here. We put trust in our people because we believe it's the best way to unleash potential, bring ideas to life, and keep moving ahead. And it's why we're committed to creating an environment that's truly supportive, providing you with the resources you need to support your ambitions, no matter who you are or where you are in the world. Everyone is welcome At Octave, we believe that diverse and inclusive teams are critical to the success of our people and our business. Here, everyone is welcome. As an inclusive workplace, we don't discriminate. In fact, we embrace differences and are fully committed to creating equal opportunities, an inclusive environment, and fairness for all. Respect is the cornerstone of how we operate, so speak up and be yourself. You're valued here.

What you’ll do

Lead enterprise software implementation projects for Loop Core and Loop Reference Data, including client requirements analysis, installation, configuration, data transfer, process design, testing, and deployment. Train and support clients and internal teams, resolve or escalate technical issues, provide product feedback, and contribute to presales and sales opportunities.

Requirements

Requires a bachelor’s degree in engineering, information technology, or a related field, or equivalent relevant experience; at least 8 years of EPC consulting experience; and at least 5 years implementing packaged software. Candidates should have materials management and specifications experience, knowledge of Loop Core and Loop Reference Data, strong communication and leadership skills, and the ability to travel up to 50%; Oracle, SQL, API, and related enterprise software experience are also relevant.

Listed skills

• Troubleshooting · Preferred
• SQL · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Software Implementation
• Project Leadership
• Client Consulting
• Loop Core (Smart Materials)
• Loop Reference Data
• Materials Management
• Process Design
• Data Mapping and Transfer
• Software Configuration
• Testing
• Training and Knowledge Transfer
• Troubleshooting
• SQL
• API Development
• Oracle Apex
• Oracle Database Administration

Job areas

• Consulting
• Technology
• Software
• Management & Leadership
• Engineering