Unified Communications Technician

Job summary

The technician will implement, install, and integrate business telephone systems and data network infrastructure. They are also responsible for providing remote and on-site technical support and training customers on system use.

Job details

Join a Team That Connects People and Technology Cabco Technologies is growing, and we are looking for a skilled and customer-focused Unified Communications Technician to join our team in Dartmouth, Nova Scotia. If you are passionate about technology, enjoy solving problems, and thrive in a customer-focused environment, we would love to hear from you. What You Will Do Assist with the implementation, installation, and integration of business telephone systems, including analog, digital, VoIP, and SIP solutions. Install and support security systems, audio/visual solutions, and data network infrastructure. Collaborate with team members to design and implement solutions tailored to customer needs. Configure, troubleshoot, and maintain telecommunications and networking equipment. Provide technical support both remotely and on-site. Train customers for the effective use of their systems and equipment. Deliver excellent customer service while maintaining high-quality workmanship and professionalism. What You Bring Required Qualifications Minimum 2 years of experience in the telecommunications or IT industry. Experience working with PBX and VoIP systems. Strong troubleshooting and problem-solving abilities. Excellent organizational and project management skills. Ability to communicate professionally with customers, vendors, and colleagues. Willingness to learn innovative technologies and complete ongoing training and certifications. Valid driver's license. Experience with Avaya and 3CX systems is considered an asset. Why Join Cabco? Competitive compensation based on experience Comprehensive health and dental benefits RRSP matching program Paid vacation Ongoing training and professional development Career growth opportunities Supportive team environment Our Values Safety People Customers Communities Growth Integrity Apply Today Please submit your resume and cover letter to join a company that values innovation, teamwork, and customer success. Job Type: Full-Time Compensation: $20.00 to $24.00 per hour (commensurate with experience)

What you’ll do

The technician will implement, install, and integrate business telephone systems and data network infrastructure. They are also responsible for providing remote and on-site technical support and training customers on system use.

Requirements

Candidates must have at least 2 years of experience in telecommunications or IT, specifically with PBX and VoIP systems. A valid driver's license and professional communication skills are required.

Benefits

• Health benefits • Dental benefits • RRSP matching program • Paid vacation • Ongoing training and professional development • Career growth opportunities

Listed skills

• Customer service · Preferred
• Troubleshooting · Preferred
• Project management · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• PBX
• VoIP
• SIP
• Telecommunications
• Networking
• Troubleshooting
• Avaya
• 3CX
• Project Management
• Customer Service
• Audio/Visual Solutions
• Security Systems Installation

Job areas

• Technology
• Trades
• Customer Service & Support
• Engineering