Systems Administrator (Remote - Ontario)

Job summary

The Systems Administrator is responsible for the administration, maintenance, and support of the organization's technology infrastructure, cloud services, and systems. They ensure the security, availability, and reliability of technology resources while providing technical support to staff across multiple locations.

Job details

**Indigenous Women are encouraged to apply. First preference will be given to all qualified Indigenous applicants.** Why make ONWA your career choice? Make a difference in the lives of Indigenous peoples by supporting and advocating for positive change. ONWA prides itself on providing all employees with a total rewards package that is generous and supports our workforce and their family members: Competitive salaries Generous paid vacation time Paid time off at Christmas above paid vacation time Additional paid stat and civic holidays 35-hour work week Comprehensive benefits program including health, paramedical, dental, vision, and EAP. All premiums are covered by the employer. Healthcare Spending Account and Lifestyle Spending Account Competitive Retirement Savings Plan Paid sick days Paid cultural/personal wellness days Flexible scheduling to support work-life balance Ongoing professional development. Possible reimbursement on a portion of cell phone and internet expenses VISION: At the Ontario Native Women’s Association (ONWA), we celebrate and honor the safety and healing of Indigenous Women and Girls as they take up their leadership roles in the family, community, provincially, nationally, and internationally for generations to come. SCOPE: Reporting to the Information Systems Manager, the Systems Administrator is responsible for the administration, maintenance, and support of ONWA's technology infrastructure, cloud services, and organizational technology systems. The position ensures the security, availability, and reliability of organizational technology resources while providing technical expertise and support to staff across multiple office locations and remote work environments. The Systems Administrator manages Microsoft 365 services, server and network infrastructure, cybersecurity controls, and system access to support day-to-day operations. The role participates in technology projects, system upgrades, and continuous improvement initiatives while working collaboratively with staff, leadership, vendors, and service providers to deliver secure, effective, and reliable technology solutions throughout the organization. QUALIFICATIONS: SKILLS: Post-secondary Diploma or Bachelor's Degree in Information Technology, Computer Science, Systems Administration, Network Administration, or a related field. Minimum three (3) to five (5) years of experience in systems administration, network administration, cloud technologies, or information technology support. Experience administering Microsoft 365 services, user accounts, permissions, and collaboration platforms. Experience supporting Windows Server environments, Active Directory, Group Policy, DNS, and DHCP. Experience supporting network infrastructure, including switches, routers, wireless technologies, VPNs, and firewall solutions. Experience supporting cloud-based environments and remote workforce technologies. Experience with virtualization technologies such as VMware, Hyper-V, or equivalent platforms. Strong troubleshooting, analytical, and problem-solving skills. Strong customer service and communication skills, with the ability to support both technical and non-technical users. Strong organizational skills with the ability to manage multiple priorities and deadlines. Ability to work independently and collaboratively within a team environment. Proficient working knowledge of Microsoft Office applications and organizational technology systems. Experience working with IT service management and ticketing systems. KNOWLEDGE: Knowledge of enterprise technology platforms, collaboration tools, governance frameworks, cybersecurity principles, and security best practices. Knowledge of Windows Server administration, Active Directory, Group Policy, DNS, and DHCP. Knowledge of network infrastructure, connectivity solutions, and technology support practices. Knowledge of backup, recovery, disaster recovery, and business continuity principles. Understanding of cloud technologies, hybrid environments, and modern workplace solutions. Knowledge of IT service management practices, ticketing systems, and technical support processes. Ability to speak an Indigenous language is considered an asset. Please know, this is an existing role we are looking to fill. We welcome applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. If you would like to learn more about the job, please send us an email at hr@onwa.ca.

What you’ll do

The Systems Administrator is responsible for the administration, maintenance, and support of the organization's technology infrastructure, cloud services, and systems. They ensure the security, availability, and reliability of technology resources while providing technical support to staff across multiple locations.

Requirements

Candidates must possess a post-secondary diploma or bachelor's degree in IT or a related field along with three to five years of experience in systems or network administration. Proficiency in Microsoft 365, Windows Server environments, network infrastructure, and cloud technologies is required.

Benefits

• Paid vacation time • Paid time off at Christmas • Paid stat and civic holidays • Comprehensive benefits program • Health insurance • Paramedical insurance • Dental insurance • Vision insurance • Employee Assistance Program • Healthcare spending account • Lifestyle spending account • Retirement savings plan • Paid sick days • Paid cultural/personal wellness days • Flexible scheduling • Professional development • Cell phone reimbursement • Internet reimbursement

Listed skills

• systems administration · Preferred
• DHCP · Preferred
• Active Directory · Preferred
• Microsoft 365 · Preferred
• DNS · Preferred
• Troubleshooting · Preferred
• VPN · Preferred
• Communication Skills · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Systems administration
• Network administration
• Microsoft 365
• Windows Server
• Active Directory
• Group Policy
• DNS
• DHCP
• Network infrastructure
• VPN
• Firewall
• Virtualization
• Troubleshooting
• Analytical skills
• Communication skills
• IT service management
• Microsoft Windows Server Administration
• Backup and Recovery System
• Cloud Services
• Network Infrastructure
• Organizational Skills
• Time Off Management
• Technology Solutions
• Advocacy
• Technical Support
• Business Continuity
• Customer Service
• Collaborative Software
• Communication
• Computer Science
• Information Systems
• Information Technology
• Continuous Improvement Process
• Cyber Security
• Dynamic Host Configuration Protocol (DHCP)
• System Administration
• Disabilities
• Disaster Recovery
• Extensible Authentication Protocol
• Governance
• Leadership
• Hyper-V
• Virtual Private Networks (VPN)
• Problem Solving
• IT Service Management
• Microsoft Office
• Windows Servers
• Network Administration
• Operations
• Troubleshooting (Problem Solving)

Job areas

• Technology
• Software
• Administrative
• Social Services
• Systems Administrator
• Systems Aministrators
• Network and Computer Systems Administrators