The only engagement platform designed for all stakeholders, helping organisations move from input to insight to impact.
Newstead, Queensland
Open Point is the only engagement platform designed for all stakeholders, helping organisations move from input to insight to impact. Through its community engagement and stakeholder relationship management products, Open Point enables organisations to capture meaningful participation, manage stakeholder relationships, and maintain a clear, transparent record of engagement. By connecting engagement and stakeholder communication in one platform, Open Point helps organisations deliver community and infrastructure projects with greater confidence, accountability, and trust.
Remote · Toronto, Ontario, Canada, Vancouver, British Columbia, Canada
The Customer Success Manager will own retention, renewals, and expansion opportunities for a portfolio of clients across government and regulated sectors. They will proactively mitigate risks, drive product adoption, and build strong relationships with senior stakeholders to ensure measurable value realization.
Remote · Toronto, Ontario, Canada, United States, Vancouver, British Columbia, Canada
The Senior Customer Success Manager will own client retention, renewals, and expansion opportunities while ensuring measurable value realization for a portfolio of government and regulated industry clients. They will proactively mitigate risks, drive product adoption, and champion customer feedback to influence internal product development.
