Optiom Inc

Verified Job Source

51–200 people

About

Here at Optiom Inc, our customers are our number one priority. We take pride in our strong reputation for providing professional and dependable administration of specialty vehicle replacement insurance and guarantee programs across Canada. Optiom is committed to offer a higher standard of customer service. We believe that customer satisfaction is the primary measure of success; and that growth must be nurtured one client at a time. With Optiom comes, superior equity protection, exceptional service, and peace of mind. We strongly believe in the quality of our people, our products, and our insurers. We measure our success through the satisfaction of our clients. We conduct our business with integrity and honesty. We support the continued education and training of our team.

Open positions

Customer Care / Partner Support Representative (Part-Time)

Hybrid

OPTIOM INC. Driven by Aviva Customer Care / Partner Support Representative Part-Time · 15–20 Hours/Week · Client Care · Langley, BC Compensation: $20 – $25 / hour (commensurate with experience and role) At Optiom, the quality of every call — from a policyholder checking on their coverage to a broker partner needing a quick answer — reflects who we are as a company. We are hiring part-time to strengthen coverage during our peak service windows (10:00 – 17:00) and ensure that when someone reaches out to Optiom, they reach someone who is ready, knowledgeable, and genuinely invested in helping th…

Partner Support Representative

Hybrid

OPTIOM INC. Partner Support Representative Client Care • General Level 1 Asset • Langley, BC • Hybrid • Full-Time Own the relationship. Solve the hard problems. Deliver the kind of service that makes partners loyal for life. If you are someone who navigates ambiguity with confidence, earns trust quickly with partners, and knows how to turn a complicated situation into a clear, confident answer — this role was built for you. Optiom is hiring a Partner Support Representative to join our client care team. You will be a key point of contact for our broker partners and policyholders — resolving co…

Senior Insurance Underwriter

On-site

Senior Insurance Underwriter | Optiom | Driven by Aviva This role can be based out of Calgary, Langley, or Toronto/GTA/Ontario — apply from wherever works best for you. Compensation: $100,000–$130,000 CAD base salary, plus an annual performance bonus (10–15% of base) based on experience and location. THE OPPORTUNITY Optiom's vehicle protection suite — vehicle replacement, GAP, extended warranty, tire and rim protection, appearance protection, and related ancillary products — is distributed through more than 330 dealerships and 900 broker offices across Canada, with over 600,000 policies s…

Customer Care Representative - Calgary, AB

Hybrid

Be the voice of Optiom. Make every call count. Build a career in specialty insurance. If you thrive in a fast-paced environment, take pride in every customer interaction, and bring both empathy and precision to your work — this role was made for you. Optiom is hiring a Customer Care Representative to join our Client Care team. In this front-line service role, you will be the primary point of contact for our policyholders — fielding inbound calls, resolving policy questions, explaining coverage and billing details, and handling administrative policy transactions with a high degree of accuracy.…

Technical Integrations Manager

Hybrid

The Opportunity Optiom Inc. is a specialty insurance Managing General Agency (MGA) — and a wholly owned subsidiary of Aviva Canada — delivering vehicle replacement protection through a national network of 330+ dealerships and 900+ broker offices. We're growing fast, modernizing our platforms, and integrating deeper into Aviva Canada's technology ecosystem. To do that right, we need someone who can bring clarity to complexity. The Technical Integrations Manager is the person who knows how our systems connect, where the risks live, and how to build what comes next on a foundation that will las…