Family Support Outreach Worker

WE’RE HIRING! Family Support Outreach Worker Family Support Outreach Temporary Part-Time Posting Date: Location: Wage: Hours of Work: Closing Date: August 24, 2026 Surrey, BC JJEP Wage Grid Level 12 ($30.95-$35.52 per hour) 28 Hours per week September 24, 2026 Options Community Services is a non-profit organization dedicated to delivering social services across the Southern Fraser region (Surrey, Delta, White Rock and Langley) from early childhood to seniors. Our comprehensive range of programs and services relies on collaborative relationships with individuals, businesses, community groups and government bodies to create focused, effective and responsive resources for the community. POSITION OVERVIEW Are you someone who believes that every family deserves the tools to thrive? We’re looking for a compassionate and committed Family Support Outreach Worker to walk alongside parents and caregivers of children aged 0–13, offering practical, in-home support that makes a lasting impact. Reporting to the Program Manager, the successful candidate will respond to client referrals and conduct initial home visits to assess needs and determine service suitability. They will build strong, supportive relationships to encourage skill development and positive change, guiding clients through personalized plans and in-home training on parenting, child development, home management, nutrition, and budgeting. The role also includes connecting families to community resources, facilitating group activities and workshops, maintaining accurate client records and reports, and upholding confidentiality and ethical standards. QUALIFICATIONS The ideal candidate for this position will have a bachelor's degree in a related human services field and at least one year of relevant experience, or an equivalent combination of education and training. They should possess strong knowledge of child and family development, family dynamics, domestic violence, home economics, and adult education principles, along with cultural sensitivity and excellent communication skills. The role requires computer literacy, a valid driver’s license, access to a personal vehicle, a current CPR/First Aid certificate, and the ability to pass a criminal record check. Fluency in a second language is considered an asset. This role requires the incumbent to undergo a Police Information Check (PIC), and a Vulnerable Sector Check by the Ministry of Justice. HOW TO APPLY If you are interested in this exciting opportunity, please submit your RESUME and COVER LETTER through the “APPLY” button. We thank all applicants for their interest in working with OCS. Due to the volume of applicants, only those qualified and shortlisted will be contacted. The land which we are on is the unceded territories of the Coast Salish peoples including Kwantlen, Katzie, Matsqui, Musqueam, Semiahmoo, Tsawwassen, Kwikwetlem and the Sto:lo Nations.

The Family Support Outreach Worker provides practical, in-home support to parents and caregivers of children aged 0–13 to encourage skill development and positive change. Responsibilities include conducting home visits, creating personalized support plans, and connecting families to community resources.

Candidates must have a bachelor's degree in a human services field and at least one year of relevant experience. A valid driver's license, access to a personal vehicle, and the ability to pass a criminal record and vulnerable sector check are required.

• First AidPreferred
• crisis interventionPreferred
• BudgetingPreferred
• CPRPreferred
• community resource coordinationPreferred
• case managementPreferred
• DocumentationPreferred
• Communication SkillsPreferred

Identified from the job description. Confirm important requirements above.

• Family support
• Child development
• Case management
• Home management
• Nutrition education
• Budgeting
• Crisis intervention
• Client assessment
• Community resource coordination
• Documentation
• Cultural sensitivity
• Communication skills
• Computer literacy
• First aid
• CPR
• Cardiopulmonary Resuscitation (CPR) Certification
• First Aid Certification
• Family And Consumer Sciences
• Ethical Standards And Conduct
• Valid Driver's License
• Compassion
• Adult Education
• Management
• Social Work
• Child Development
• Communication
• Computer Literacy
• Confidentiality
• Family Support
• Human Services
• Program Management
• Collaboration
• Cultural Sensitivity

• Social Services
• Education
• Family Outreach Worker
• Family / School / General Social Worker
• Social Work and Counselling Professionals
• Child, Family, and School Social Workers

Minimum education

Bachelor’s degree

Minimum experience

0+ years

Posting language

English

Working hours

28 hours per week