Optix is reimagining coworking space software.
Vancouver, British Columbia
Optix is on a mission to empower the people behind coworking and flex spaces to thrive. We provide workspace operators with a beautifully designed platform that streamlines day-to-day operations and automates time-intensive workflows—freeing teams to focus on what matters most: community, hospitality, and growth. With end-to-end automation and best-in-class user experience, Optix enables teams to do more with less—saving up to 80% of their time, while enhancing the experience for every member who walks through their doors. From single-location operators to multi-city brands, our partners are scaling faster and smarter: - KoWorks runs 3 locations with a single employee while building a vibrant, connected community. - Groundswell grew their community 10x by automating over 4,000 bookings. - KWENCH Coworking sped up onboarding by 75%, scaling with ease while delivering personalized experiences. At Optix, we believe the future of flexible work is human-first, tech-powered, and built on exceptional experiences—for both operators and the communities they serve.
Hybrid · Vancouver
Design and maintain a self-serve library of onboarding courses, videos, and guides to reduce manual training by Customer Success Managers. Partner with Product and Customer Success teams to identify client pain points and create polished, on-brand educational assets using AI tools.
Hybrid · Vancouver
Deliver full-stack features using Laravel and Vue while evolving the platform into an AI-powered conversational workspace management system. Modernize legacy codebases, design APIs for mobile apps, and collaborate cross-functionally to implement agentic AI capabilities.
Hybrid · Vancouver
Develop and evolve a full-stack platform using Laravel and Vue, transitioning a legacy codebase into an API-centric architecture. Build and implement AI-powered conversational features and agentic workspace management systems for flex space operators.
Hybrid · Vancouver
The role focuses on generating a pipeline of qualified meetings through outbound prospecting via email, LinkedIn, and phone calls. The SDR will conduct discovery conversations and partner with Account Executives to refine messaging and close deals.
Hybrid · Vancouver
Prospect outbound via email, LinkedIn, and calls to generate pipeline and book qualified meetings for Account Executives. Conduct discovery conversations to surface pain points and maintain clean CRM data in HubSpot.
Hybrid · Vancouver
Guide new clients through the platform onboarding process and manage a portfolio to drive retention and adoption. Collaborate with the Product team to influence the roadmap and refine AI-powered tools for the customer success lifecycle.
Hybrid · Vancouver
As an Onboarding Specialist, you will guide new clients through the onboarding process on the Optix platform, ensuring they hit their milestones. You will also maintain client relationships and drive retention and expansion conversations.
Hybrid · Vancouver
Manage the end-to-end client journey from onboarding through renewal and expansion for a portfolio of accounts. Drive retention and product adoption while partnering with the Product team to influence the roadmap based on client feedback.
Hybrid · Vancouver
As a Customer Success Manager, you will own the complete client journey for your portfolio, from onboarding through renewal and expansion. Your role will focus on driving retention, adoption, and identifying upsell opportunities.
Hybrid
Optix is looking for a Senior Full Stack Engineer to help us build the next generation of AI-powered features in our platform. We are evolving from a rules-based automation platform into a leading conversational, agentic workspace management system. You'll work across our backend and frontend to ship features that bring AI capabilities to life for coworking and flex space operators, the people running the workspaces that are reshaping how the world works. Partnering closely with our Technical Lead, Product, and Design, you'll deliver features end to end, with room to take on more technical-de…
Hybrid
We’re Optix — helping flex and coworking space operators build smarter, more automated spaces and more engaged communities. Our platform powers the digital backbone of coworking and flex spaces around the world, uniting automation, CRM, and community engagement tools into one seamless experience. We help our customers create beautiful, integrated, human-centered workspaces that run smoothly for managers and members alike. We’re a passionate team that supports each other to do our best work. You’ll often find us sharing pour-over coffee, chocolate croissants, and big ideas about the future of…
