Assistant ou assistante réceptionniste

Original job posting

The assistant-receptionist is responsible for providing an exceptional customer service experience from the moment patients arrive at the clinic. They will also support the eye care professional team by managing appointments, performing preliminary vision tests, and handling patient billing.

Job details

The assistant-receptionist is responsible for providing an exceptional customer service experience from the moment patients arrive at the clinic. They will also support the eye care professional team by managing appointments, performing preliminary vision tests, and handling patient billing. The role requires strong interpersonal skills to welcome patients and collaborate effectively with the clinical team. Candidates must be capable of managing administrative tasks such as scheduling, record updates, and billing procedures.

What you’ll do

The assistant-receptionist is responsible for providing an exceptional customer service experience from the moment patients arrive at the clinic. They will also support the eye care professional team by managing appointments, performing preliminary vision tests, and handling patient billing.

Requirements

The role requires strong interpersonal skills to welcome patients and collaborate effectively with the clinical team. Candidates must be capable of managing administrative tasks such as scheduling, record updates, and billing procedures.

Benefits

• Competitive global compensation
• Optical product discount program
• Career development support
• Continuous training and development
• Professional and caring team environment

Listed skills

• Customer service · Preferred
• telephone communication · Preferred
• Data entry · Preferred
• Billing · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer service
• Reception
• Telephone communication
• Patient scheduling
• Data entry
• Billing
• Clinical support
• Optometry assistance
• Patient record management
• Service promotion

Job areas

• Healthcare
• Customer Service & Support
• Administrative