Senior Data Center Support Services Technician

Identifies opportunities for others to replace or upgrade server components. Validates cabling, checking network environment build and connectivity is established. Monitors and assigns work in ticketing environment, mentoring less experienced technicians or implementing technical solutions. Trains advance fix and repair techniques that align with corporate objectives and adheres to standard operating procedures (SOPs) and method of procedures (MOPs) for operational Data Center Change Control processes. Acts as a technical liaison for technical and non-technical teams, providing subject matter expertise to identify and resolve resiliency, reliability, and availability risks. Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives. True innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing a workforce that promotes opportunities for all with competitive benefits that support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com [accommodation-request_mb@oracle.com] or by calling 1-888-404-2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

The role involves maintaining data center operations by upgrading server components, validating network connectivity, and managing ticketing workflows. The technician also mentors junior staff and acts as a subject matter expert to resolve reliability and availability risks.

Candidates are expected to have 3 to 5+ years of experience in data center support and proficiency in English. Knowledge of standard operating procedures and technical fix/repair techniques is required.

• Medical Insurance • Life Insurance • Retirement Options • Volunteer Programs

Identified from the job description. Confirm important requirements above.

• Server Component Upgrade
• Network Cabling
• Ticketing Systems
• Technical Mentoring
• SOP Adherence
• MOP Adherence
• Data Center Change Control
• Risk Resolution
• Infrastructure Support
• Technical Liaison
• Resilience
• Change Control Process
• Artificial Intelligence
• Data Infrastructure
• Standard Operating Procedure
• Innovation
• Mentorship
• Operational Data Store
• Reliability

• Technology
• Engineering
• Customer Service & Support
• Data & Analytics
• Software
• Data Center Support Technician
• Data Center Technician / Engineer
• Database Designers and Administrators
• Computer Occupations, All Other

Minimum experience

2+ years

Apply by

Jan 12, 2027

Posting language

English

Working hours

40 hours per week