Membership Sales Associate

Job summary

The Sales Associate is responsible for greeting members, managing the front desk, and driving membership sales through lead outreach and studio promotions. They also handle member inquiries, account management, and assist with community outreach and studio events.

Job details

Sales Associate (Part-Time) Orangetheory Fitness University District | Calgary, AB | On-site About the role Our studio runs on first impressions. As a Sales Associate at Orangetheory University District, you're the first person a new member meets and the reason they come back. You'll welcome people at the front desk, help them through their first class, and turn a free intro workout into a membership that changes their routine. If you love fitness, enjoy talking with people, and like working toward targets, we want to meet you. What you'll do Greet members and guests, check them in, and keep the front desk and lobby running smoothly Walk intro guests through the Orangetheory experience before and after their first class, then help them pick the right membership Call, text, and email leads to book intro classes and make sure they show up Hit weekly and monthly sales goals for memberships and intro shows Track leads and follow-ups in Google Sheets/Excel Create simple social media posts and studio promos in Canva Handle member questions, account changes, and booking issues with care Help with studio events, referral pushes, and community outreach The honest part This is a sales role with targets, and we track them. at least 1 Weekend day is mandatory, opening shifts are 5:45am or 6:00am start, closing shifts end at 8:30pm. People who are self-driven and enjoy that pace do well here. What you need Sales experience (retail, membership, commission, or target-based) A real interest in fitness and the fitness industry Excellent phone skills, including calling leads you haven't met yet Working knowledge of Excel or Google Sheets Experience with Canva General knowledge of social media (Instagram, Facebook, TikTok) A passion for creating a great member experience Availability for 1–2 weekday evening shifts (until 8:30 p.m.) plus weekends Bonus points Currently studying kinesiology, personal training, or a related field Fitness or gym industry experience Experience with a CRM or booking system What you get $17/hour plus commission on membership sales and intro shows A free Orangetheory membership Part-time hours with flexible weekday scheduling A fun, high-energy studio and a team that loves what it does

What you’ll do

The Sales Associate is responsible for greeting members, managing the front desk, and driving membership sales through lead outreach and studio promotions. They also handle member inquiries, account management, and assist with community outreach and studio events.

Requirements

Candidates must have prior sales experience and a strong interest in the fitness industry. Proficiency in Excel, Google Sheets, Canva, and social media platforms is required, along with availability for early morning, evening, and weekend shifts.

Benefits

• Commission on membership sales
• Free Orangetheory membership
• Flexible scheduling

Listed skills

• Customer service · Preferred
• Canva · Preferred
• Microsoft Excel · Preferred
• Sales · Preferred
• Communication · Preferred
• CRM · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Sales
• Customer service
• Lead generation
• Phone skills
• Excel
• Google Sheets
• Canva
• Social media management
• Communication
• Fitness industry knowledge
• CRM
• Booking systems
• Community Outreach
• Membership Sales
• Canva (Software)
• Energetic
• Customer Relationship Management
• Kinesiology
• Telephone Skills
• Social Media
• Scheduling
• Honesty

Job areas

• Sales
• Retail
• Sports & Recreation
• Customer Service & Support
• Administrative
• Membership Sales Associate
• Retail Sales Associate (General)
• Shop Sales Assistants
• Retail Salespersons

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