Senior Membership Sales Associate

Job summary

The Senior Membership Sales Associate is responsible for driving membership growth by converting prospective clients into members and providing an exceptional studio experience. They also support the studio manager and head coach by maintaining studio standards, managing front desk operations, and mentoring team members.

Job details

Benefits: Health insurance Opportunity for advancement Training & development Dental insurance Employee discounts Orangetheory Fitness combines full-body strength training with heart-pumping cardio to help people build strength and support long-term health. Our group owns and operates three successful studios in Oakville, Milton, and Waterloo, and we're looking for experienced, positive, outgoing, fitness and sales-minded professionals to join our team as a Senior Membership Sales Associate! Job Description Join the fast-growing phenomenon where you’ll work alongside industry-leading talent in a high-performance culture. At Orangetheory, we’re motivators, team players, and part of a dynamic brand that’s changing lives around the world. Our Senior Membership Sales Associate position is an elevated role in the studio and the perfect fit for those with previous fitness and sales experience! In this role, you will be a key driver in turning prospective clients into new members of our community. We're looking for someone who knows how to connect well with others and is just as passionate about fitness as they are about closing a deal. The position pays $25 per hour plus commission with successful candidates onboarding a minimum of 10-15 new members per month. This position is so much more than working at the front desk. You’ll be one of the first people prospective members and current members meet when they walk into the studio. You’ll help make each interaction welcoming, informative, and motivating, and guide prospective members toward the membership that best fits their goals. You’ll work closely with the Studio Manager and Head Coach to deliver a great first visit and build strong sales habits. As a senior member of the sales team, you’ll also help set the standard for follow-up, organization, and member service, and share your experience with other team members. You enjoy being part of a team, bringing forward ideas, supporting studio events, and helping create an energetic Orangetheory community. You’re also excited to take at least one Orangetheory workout a week so you can speak to the experience firsthand. By joining our Orange team, you will enjoy: Complimentary Orangetheory membership Health benefits program Industry-leading compensation plans A fitness-casual dress-code Training programs Employee discounts and perks Promotion opportunities Fitness-minded workplace culture Employee recognition programs Certification discounts Orangetheory is a fun, supportive, pay-for-performance environment! If you are selling memberships and engaging effectively with our OTF community, you will be successful in this role! Here is more of what the position entails: Greeting everyone who enters the studio with enthusiasm, energy, and knowledge Presenting the OTF concept to any interested consumers, also known as “intros” Working at our front desk which includes answering phones and talking to members among other tasks Giving studio tours Working hand-in-hand with Coaches to guide intros through their first Orangetheory workout Selling memberships to help the studio thrive Promoting fitness programs, challenges, and events Handling members’ concerns in a professional and objective manner with the goal of resolution Ensuring the workout space, lobby, and restrooms are spotless and organized at all times If you have a passion for fitness and would like to help us in our mission to spread More Life to our members and community, we would like to hear from YOU!

What you’ll do

The Senior Membership Sales Associate is responsible for driving membership growth by converting prospective clients into members and providing an exceptional studio experience. They also support the studio manager and head coach by maintaining studio standards, managing front desk operations, and mentoring team members.

Requirements

The ideal candidate possesses previous experience in both fitness and sales, demonstrating a strong ability to connect with others and close deals. They must be outgoing, energetic, and willing to participate in studio workouts to effectively promote the brand.

Benefits

• Health insurance
• Dental insurance
• Employee discounts
• Complimentary Orangetheory membership
• Training programs
• Certification discounts
• Employee recognition programs

Listed skills

• Sales · Preferred
• Customer service · Preferred
• Communication · Preferred
• Relationship Building · Preferred
• Team Leadership · Preferred
• Conflict Resolution · Preferred
• Organization · Preferred
• interpersonal skills · Preferred
• Time management · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Sales
• Customer service
• Fitness industry knowledge
• Communication
• Relationship building
• Lead generation
• Membership sales
• Team leadership
• Conflict resolution
• Organization
• Public speaking
• Interpersonal skills
• Time management
• Motivation
• Enthusiasm
• Energetic
• Selling Techniques
• Membership Sales
• Strength Training And Conditioning
• Health Insurance

Job areas

• Sales
• Sports & Recreation
• Customer Service & Support
• Retail
• Membership Sales Associate
• Retail Sales Associate (General)
• Shop Sales Assistants
• Retail Salespersons

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