HR

Hard Rock Hotel & Casino Ottawa

Verified Job Source

Hard Rock Hotel & Casino Ottawa is Canada’s first fully integrated Hotel, Casino, Dining, and LIVE venue experience.

Ottawa, Ontario

Gambling Facilities and Casinos
201–500 people

About

Hard Rock Hotel & Casino Ottawa is Canada’s first fully integrated Hotel, Casino, Dining, and LIVE venue experience. We proudly provide dynamic gaming slot machines (over 1,500 machines), electronic table games, VIP High Limit Gaming, and entertainment experiences like no other. We're open and 24/7, 365 days a year, and there’s nothing else like it! 19+ | PlaySmart

Open positions

Shift Lead, Security - Casino Security

On-site · Ottawa

Oversees casino security operations and leads the security team while performing frontline duties to ensure the safety of guests and assets. Acts as the primary point of contact for incidents and ensures compliance with AGCO regulations and company policies.

Bar Porter - Hard Rock Cafe

On-site · Ottawa

The Bar Porter supports casino bar operations by maintaining cleanliness, stocking beverages and supplies, and assisting bartenders. They ensure all bar areas are guest-ready and adhere to health, safety, and responsible service regulations.

Assistant Manager, Restaurant

On-site · Ottawa

The Assistant Manager oversees all Food & Beverage areas to ensure high standards of professional hospitality and guest experience. Key duties include strategic planning, staff supervision, inventory control, and managing guest concerns.

Server- Hard Rock Cafe

On-site · Ottawa

Provide high-quality dining service to guests at the Hard Rock Cafe. Ensure a positive customer experience while maintaining the brand's standards of hospitality.

Entertainment Technician - Entertainment Operations

On-site · Ottawa

The technician is responsible for the setup, tear down, and maintenance of professional show equipment, including lighting, sound, and scenery. They ensure efficient event operations while maintaining a safe environment and providing superior guest service.

Retail Sales Associate/ Coat Check

On-site · Ottawa

The role involves assisting customers with product selection, processing sales transactions, and maintaining store organization. Additionally, the associate manages the secure storage and prompt return of guests' personal items at the coat check.

Count Team Member - Cage Operations

On-site · Ottawa

The Count Team Member is responsible for collecting and processing large volumes of currency from table games, slot machines, and food and beverage outlets. They must ensure accurate documentation and compliance with all gaming and company regulatory requirements.

Cage Cashier - Cage Operations

On-site · Ottawa

Responsible for providing accurate and professional cash handling services, including processing tickets, currency exchanges, and player account transactions. Ensures strict adherence to gaming regulations, cash controls, and FINTRAC compliance standards.

Dual Rate Shift Manager - Table Games

On-site · Ottawa

The Dual Rate Shift Manager is responsible for the efficient operation of table games, including employee management, game protection, and ensuring high standards of guest service. They must also oversee staffing levels, manage departmental inventories, and coordinate with other departments to maximize revenue and maintain a safe, professional environment.

EVS Floor Attendant - Casino Public Space

On-site · Ottawa

The EVS Floor Attendant is responsible for maintaining a clean, safe, and welcoming environment throughout the casino property. This includes performing routine cleaning tasks, managing supplies, and responding to guest requests to ensure high presentation standards.

Assistant Manager, Beverage

On-site · Ottawa

Oversees beverage services within the casino to ensure exceptional guest experiences and efficient service delivery. Manages front-of-house staff, maintains inventory, and ensures compliance with liquor regulations.

Busser - Hard Rock Cafe

On-site · Ottawa

The Busser supports the dining experience by clearing and resetting tables and maintaining the cleanliness of the restaurant and lounge areas. They are responsible for replenishing server stations and ensuring all guest areas remain stocked and ready for service.

Cashier - Constant Grind

On-site · Ottawa

The cashier is responsible for providing efficient customer service, processing various payment transactions, and maintaining a clean and organized workstation. They also assist guests with seating, answer inquiries, and communicate effectively with management to ensure smooth food hall operations.

Cashier - Constant Grind

On-site · Ottawa

The cashier is responsible for providing efficient customer service, processing various payment transactions, and assisting guests with food and beverage purchases. They must also maintain a clean workstation and communicate effectively with management and service staff to ensure smooth food hall operations.

Busser - Hard Rock Cafe

On-site · Ottawa

The Busser is responsible for maintaining the cleanliness and organization of the dining area by clearing and resetting tables. They also support the front-of-house team by replenishing service supplies and ensuring the environment is guest-ready.

Hard Rock Ottawa- Dealer School Training Program

On-site · Ottawa

Participants will undergo a comprehensive training program to learn the fundamentals of dealing popular casino table games. Responsibilities include mastering game procedures, player service techniques, and maintaining professional guest interactions.

Dual Rate Shift Manager - Table Games

On-site · Ottawa

Responsible for the overall management and efficient operation of Table Games, alternating between Pit Manager and Shift Manager duties. This includes overseeing staffing, ensuring game integrity, and providing high-standard guest service to maximize revenue.

Hard Rock Ottawa- Dealer School Training Program

On-site · Ottawa

Participants will undergo a comprehensive training program to learn the fundamentals of dealing popular casino table games. Graduates may be considered for future Table Games Dealer opportunities at Hard Rock Ottawa.

Bar Porter - Steakhouse

On-site · Ottawa

The Bar Porter is responsible for maintaining the cleanliness and organization of casino bar outlets while ensuring all supplies are fully stocked. They assist bartenders in delivering exceptional guest service and adhere to all health, safety, and responsible service regulations.

Security Officer - Casino Security

On-site · Ottawa

The Security Officer is responsible for maintaining a safe and secure environment by patrolling casino areas and monitoring operations. They must respond to incidents, enforce gaming regulations, and provide professional assistance to guests and employees.