OP

OSCAR Pro

Verified Job Source

Canada’s largest OSCAR EMR services provider, taking care of you while you take care of your patients.

Hospitals and Health Care
1–10 people

About

Welcome to OSCAR Pro, a new way to supercharge your EMR with innovative add-ons you can choose from to meet your needs. Physicians can benefit from a redesigned OSCAR experience that allows them to expand their EMR by adding trusted industry-leading apps to solve challenges, enhance physician & patient care experiences, optimize billings and streamline clinic operations. React to changing demands or policies quickly, integrating services like telehealth and secure messaging without fuss. All of this with support and security you can count on. OSCAR was created by McMaster University’s Department of Family Medicine by physicians for physicians in 2001. In 2019, McMaster partnered with the WELL EMR Group on the OSCAR Professional McMaster Edition™. Today, OSCAR Pro helps over 10 000+ providers run more efficient and profitable practices while delivering outstanding patient care in the 2000+ clinics it serves. OSCAR Pro is committed to security and is ISO 27001 certified because securing your patient data is a priority. Certified by OntarioMD, OSCAR Pro is also interoperable with HRM and OLIS. The OSCAR Pro Desk team provides fast, reliable email and phone support with the clinical and technical expertise to get you off hold and get on with helping your patients. And with remote training for new users and 24/7 server monitoring, we’ve always got you covered. Rediscover you're OSCAR with OSCAR Pro today! Customer Support: 1-866-WELL-EMR, help@oscarprodesk.ca

Open positions

Tier 1 Technical Support Analyst

Remote · Canada

Provide front-line phone and ticket-based technical support to healthcare professionals using the OSCAR Pro EMR platform. Create user-friendly documentation and collaborate with internal teams to improve support workflows and platform reliability.

Tier 1 Technical Support Analyst

Remote · Canada

Provide front-line technical support to healthcare professionals via phone and tickets to resolve issues and improve workflows. Collaborate with internal teams to enhance documentation, processes, and overall platform reliability.