Information Technology System Administrator

Job summary

Install, configure, monitor, and maintain servers, workstations, and core infrastructure, including user accounts, permissions, patches, backups, and recovery procedures. Provide internal technical support, resolve hardware, software, and network issues, coordinate with vendors, document systems, and identify improvements to reliability, security, and efficiency.

Job details

Company Description OST Solutions is a forward-thinking IT service provider founded in 2022 to address the evolving technological needs of modern businesses. The company focuses on delivering innovative IT solutions that enhance productivity and operational efficiency. OST Solutions partners with organizations to optimize their IT environments and support sustainable growth. Team members work with diverse clients and technologies, contributing to meaningful improvements in business performance. The company values reliability, customer-centric service, and continuous improvement in its offerings. Role Description The Information Technology System Administrator is a full-time, on-site role based in Toronto, ON. This role is responsible for installing, configuring, and maintaining servers, workstations, and core infrastructure systems to ensure stable and secure operations. Daily tasks include monitoring system performance, managing user accounts and permissions, applying patches and updates, and performing backups and recovery procedures. The System Administrator will also handle network connectivity issues, coordinate with vendors as needed, and document configurations and procedures. The role involves providing technical support to internal users, troubleshooting hardware and software problems, and proactively identifying opportunities to improve reliability, security, and efficiency. Qualifications Strong System Administration skills, including experience managing servers, operating systems, user accounts, and backup/recovery processes. Network Administration skills, including configuring and monitoring switches, routers, firewalls, and VPNs. Technical Support and Troubleshooting skills to diagnose and resolve hardware, software, and connectivity issues. Broad Information Technology knowledge across infrastructure, security best practices, and end-user environments. Experience with common enterprise platforms (e.g., Windows Server, Linux, Active Directory, virtualization technologies). Familiarity with monitoring tools, ticketing systems, and documentation practices. Ability to work on-site, collaborate with cross-functional teams, and communicate clearly with technical and non-technical stakeholders. Relevant education or certifications in IT (e.g., diploma/degree in IT or Computer Science, CompTIA Network+/Security+, Microsoft or similar certifications) are beneficial. Previous experience in a system or network administration role in a business environment is an asset.

What you’ll do

Install, configure, monitor, and maintain servers, workstations, and core infrastructure, including user accounts, permissions, patches, backups, and recovery procedures. Provide internal technical support, resolve hardware, software, and network issues, coordinate with vendors, document systems, and identify improvements to reliability, security, and efficiency.

Requirements

The role calls for system and network administration skills, broad IT infrastructure knowledge, and the ability to troubleshoot technical issues and support users. Familiarity with Windows Server, Linux, Active Directory, virtualization, monitoring tools, ticketing systems, and documentation is expected; relevant IT education or certifications and prior business-environment experience are beneficial.

Listed skills

• Active Directory · Preferred
• Documentation · Preferred
• Troubleshooting · Preferred
• System monitoring · Preferred
• Linux · Preferred
• Network Configuration · Preferred
• Technical Support · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• System Administration
• Network Administration
• Server Management
• Windows Server
• Linux
• Active Directory
• Virtualization
• Backup and Recovery
• User Account and Permission Management
• Network Configuration
• Technical Support
• Troubleshooting
• Security Best Practices
• System Monitoring
• Patch Management
• Documentation

Job areas

• Technology
• Customer Service & Support
• Security & Safety