Every industry and profession has its own special characteristics, just as individuals do. At Orbit, our seasoned team of expert brokers and managers takes those characteristics into account to design custom-tailored insurance programs that protect what matters most to our valued customers. We are a nationally licensed brokerage, specializing in group insurance programs and offering a wealth of experience and expertise. Orbit Insurance Services is a proud member of the OTIP Group of Companies (OGC) – a group of organizations sharing the same commitment to servicing our members. Collectively, we are a community of many working towards one common goal: to provide exceptional service for our customers across Canada. Our in-depth knowledge of the industry allows our team to anticipate trends while keeping both feet firmly planted in the realities of today’s market. We’re constantly evolving to keep pace with our clients’ changing needs. When you join the Orbit team, you are joining a community of like-minded professionals where your opinions are valued and expected. You will have the opportunity to provide feedback on departmental goals, to work collaboratively with others, and to continuously improve your professional skills. Regardless of your role or your location, you are joining a community where every employee contributes to the evolution of our culture and our brand. At Orbit, we take pride in our employee programs, including health and wellness initiatives, virtual and in-person social events and much more. Although our head office is located in Waterloo, Ontario, we offer a wide range of hybrid and permanent work-from-home options across Ontario, Quebec, and Alberta.
Hybrid · Waterloo
The Commercial Account Manager serves as the lead relationship manager and trusted risk advisor for a portfolio of complex commercial clients. This role involves developing client service strategies, managing insurance renewals, and coordinating with internal teams to provide comprehensive risk management solutions.
Hybrid · Wetaskiwin
Develop new commercial and farm insurance business through lead follow-up, incoming inquiries, and cross-selling, while managing and retaining an assigned client portfolio. Handle renewals, policy changes, documentation, coverage reviews, and claims support while maintaining accurate records and complying with insurance regulations and company procedures.
Hybrid · Wetaskiwin
The Quality Assurance & Training Coordinator is responsible for training, monitoring, and coaching staff to ensure service standards and technical underwriting protocols are met. They also assist management with program implementation, troubleshooting customer service issues, and providing audit reports to identify performance improvement opportunities.
Hybrid · Waterloo
The Project Manager is responsible for managing cross-departmental business and IT projects, ensuring they align with organizational goals and benefits realization. They lead project teams through the full lifecycle, including scope, budget, risk, and stakeholder management.
Hybrid · Thorsby
The representative manages telephone and written inquiries while processing insurance transactions and assessing risk according to underwriting standards. They also resolve client complaints, maintain insurance records, and support sales objectives by providing product information to potential members.
Hybrid · Drummondville
The General Accountant manages daily financial activities, including journal entries, bank reconciliations, and general ledger maintenance. They also support month-end and year-end audit processes while assisting in the preparation of financial statements.
Hybrid · Waterloo
The Agile Practice Manager will lead the maturity and evolution of Agile delivery practices across the organization while providing leadership to project managers and Scrum leads. This role involves establishing delivery metrics, fostering a culture of continuous improvement, and ensuring Agile frameworks are applied consistently across all squads.
Hybrid · Waterloo
The Quality Engineer is responsible for creating, executing, and documenting test plans to ensure technical environments meet performance and quality standards. They will also support automation frameworks and work within cross-functional agile teams to resolve defects and improve system efficiency.
Hybrid · Quispamsis
The Claims Adjuster is responsible for investigating and settling minor to moderate automobile claims while ensuring regulatory and contractual compliance. They must deliver superior customer service, manage relationships with stakeholders, and maintain accurate claim file documentation.
Hybrid · Waterloo
The representative will manage customer inquiries and sales through various digital channels while maintaining accurate account documentation. They are responsible for identifying customer needs, promoting insurance products, and resolving complex cases to ensure high retention.
Hybrid · Thorsby
The role involves managing telephone and written inquiries, processing insurance transactions, and assessing risk according to underwriting standards. Additionally, the representative will resolve client complaints, maintain accurate records, and support sales objectives by providing product information.
Hybrid · Calmar
The role involves managing telephone and written inquiries, processing insurance transactions, and resolving client complaints. Additionally, the representative will maintain insurance records, coach team members, and meet sales objectives.
Hybrid · Wetaskiwin
The role involves managing telephone and written inquiries, processing insurance transactions, and resolving client complaints while adhering to underwriting standards. Additionally, the representative will maintain records, coach team members, and actively work to attract potential clients to meet sales objectives.
Hybrid · Waterloo
Provide exceptional support for home and auto insurance clients by handling inquiries and processing policy changes. Identify growth opportunities and ensure compliance with underwriting guidelines and company standards.
Hybrid · Wetaskiwin
The broker is responsible for attracting new business and managing a portfolio of farm and commercial insurance properties across Western Canada. Key duties include handling renewals, policy changes, and providing comprehensive claims assistance to clients.
