Every industry and profession has its own special characteristics, just as individuals do. At Orbit, our seasoned team of expert brokers and managers takes those characteristics into account to design custom-tailored insurance programs that protect what matters most to our valued customers. We are a nationally licensed brokerage, specializing in group insurance programs and offering a wealth of experience and expertise. Orbit Insurance Services is a proud member of the OTIP Group of Companies (OGC) – a group of organizations sharing the same commitment to servicing our members. Collectively, we are a community of many working towards one common goal: to provide exceptional service for our customers across Canada. Our in-depth knowledge of the industry allows our team to anticipate trends while keeping both feet firmly planted in the realities of today’s market. We’re constantly evolving to keep pace with our clients’ changing needs. When you join the Orbit team, you are joining a community of like-minded professionals where your opinions are valued and expected. You will have the opportunity to provide feedback on departmental goals, to work collaboratively with others, and to continuously improve your professional skills. Regardless of your role or your location, you are joining a community where every employee contributes to the evolution of our culture and our brand. At Orbit, we take pride in our employee programs, including health and wellness initiatives, virtual and in-person social events and much more. Although our head office is located in Waterloo, Ontario, we offer a wide range of hybrid and permanent work-from-home options across Ontario, Quebec, and Alberta.
Hybrid · Waterloo
The Agile Practice Manager will lead the maturity and evolution of Agile delivery practices across the organization while providing leadership to project managers and Scrum leads. This role involves establishing delivery metrics, fostering a culture of continuous improvement, and ensuring Agile frameworks are applied consistently across all squads.
Hybrid · Waterloo
The Manager, Payroll is responsible for planning, organizing, and directing the day-to-day payroll operations to ensure accurate and compliant processing for over 1,000 employees. This role also provides leadership to payroll staff, manages HRIS data integrity, and acts as the primary escalation point for complex payroll inquiries.
Hybrid · Waterloo
The Product Owner defines and prioritizes the Telephony Delivery Squad's backlog to ensure the delivery of high-value business features. They act as the primary communication channel between technical staff and business stakeholders while managing sprint scope and project risks.
Hybrid · Ottawa
The representative will provide administrative support and exceptional client service by processing correspondence, managing inquiries, and maintaining accurate policy documentation. They will also assist with payment processing and navigate the client portal to ensure efficient organizational operations.
Hybrid · Waterloo
The Quality Engineer is responsible for creating, executing, and documenting test plans to ensure technical environments meet performance and quality standards. They will also support automation frameworks and work within cross-functional agile teams to resolve defects and improve system efficiency.
Hybrid · Edmonton
You will handle inbound customer calls to provide insurance quotes, recommend tailored solutions, and manage account changes. Additionally, you will actively pursue sales opportunities, manage renewals, and maintain accurate customer documentation to ensure high-quality service.
Hybrid · Quispamsis
The Claims Adjuster is responsible for investigating and settling minor to moderate automobile claims while ensuring regulatory and contractual compliance. They must deliver superior customer service, manage relationships with stakeholders, and maintain accurate claim file documentation.
Hybrid · Waterloo
The representative will manage customer inquiries and sales through various digital channels while maintaining accurate account documentation. They are responsible for identifying customer needs, promoting insurance products, and resolving complex cases to ensure high retention.
Hybrid · Thorsby
The role involves managing telephone and written inquiries, processing insurance transactions, and assessing risk according to underwriting standards. Additionally, the representative will resolve client complaints, maintain accurate records, and support sales objectives by providing product information.
Hybrid · Calmar
The role involves managing telephone and written inquiries, processing insurance transactions, and resolving client complaints. Additionally, the representative will maintain insurance records, coach team members, and meet sales objectives.
Hybrid · Edmonton
The representative manages telephone and written inquiries while processing insurance transactions and assessing risk. They also resolve client complaints, maintain accurate records, and provide coaching to team members regarding market availability.
Hybrid · Wetaskiwin
The role involves managing insurance inquiries, processing policy changes, and applying underwriting standards to assess risk. Additionally, the broker will resolve client service issues and maintain accurate records of insurance transactions.
Hybrid · Edmonton
The representative will provide administrative support and exceptional client service by processing correspondence, managing inquiries, and maintaining accurate policy records. They will also assist with navigating client portals and coordinating with brokers, carriers, and third parties to ensure operational efficiency.
Hybrid · Waterloo
The Bodily Injury Examiner is responsible for managing casualty claims by conducting investigations, assessing liability, and negotiating settlements. They must maintain high-quality file standards while providing excellent customer service and ensuring legal compliance.
Hybrid · Waterloo
The Project Manager is responsible for managing cross-departmental business and IT projects, including planning, execution, and monitoring through to benefits realization. They lead project teams, manage risks and budgets, and ensure alignment with organizational goals and stakeholder expectations.
Hybrid · Quispamsis
Service brokers are responsible for delivering a world-class experience to clients by providing advice, advocacy, and choice. They manage client relationships and support members within a fast-paced, digital-focused environment.
Hybrid · Wetaskiwin
The role involves managing telephone and written inquiries, processing insurance transactions, and resolving client complaints while adhering to underwriting standards. Additionally, the representative will maintain records, coach team members, and actively work to attract potential clients to meet sales objectives.
Hybrid · Waterloo
The coordinator is responsible for processing daily accounts payable transactions, verifying invoices, and preparing journal entries. They also perform monthly reconciliations of sub-ledgers to the general ledger and manage EFT payment files.
Hybrid · Waterloo
Provide exceptional support for home and auto insurance clients by handling inquiries and processing policy changes. Identify growth opportunities and ensure compliance with underwriting guidelines and company standards.
Hybrid · Wetaskiwin
The broker is responsible for attracting new business and managing a portfolio of farm and commercial insurance properties across Western Canada. Key duties include handling renewals, policy changes, and providing comprehensive claims assistance to clients.
