Bakery Associate - FT (Langley)

Job summary

The Bakery Associate is responsible for preparing, decorating, and displaying baked goods while maintaining a clean and sanitized workstation. They also provide exceptional customer service by greeting clients, answering inquiries, and accurately fulfilling orders.

Job details

Otter Co-op is now hiring for a Full-Time Bakery Associate for our Retail Centre located in Langley, BC. Who we are: Otter Co-op is a diverse and growing organization, serving the Lower Mainland, Fraser Valley and BC Interior since 1922. With over 103 years in business and over 600 in our team, we are proud to be a locally owned and community minded member of the neighbourhoods we live, work and play in. We operate three food and pharmacy stores (including one with a fashion and hardware department), thirty Angry Otter liquor stores, one feed mill, two bulk petroleum facilities, the Highwayman Pub in Abbotsford, and multiple gas station/convenience stores. To learn more about who we are and how you can help bring our brand to life, visit us at www.otterco-op.crs. What you’ll do: Reporting to the Bakery Manager, responsibilities for this position include the following: Measuring and combining ingredients and safely using mixers, blenders, heat sources, and other equipment to make baked goods, such as cookies, bread, cakes, etc. Decorating and displaying finished products and features Add a quality finish to baked items and packed products Maintain proper storage, labelling and rotation of food products Greeting customers, answering questions, making recommendations, accepting orders, and providing exceptional customer service Keeping records relating to inventory, and production levels Taking client information and ensuring that orders are fulfilled accurately and on time Cleaning and restocking workstations and ensuring that all equipment is sanitized and prepared for the next shift Follow opening and closing procedures Contribute to the team in living the corporate Values of Integrity, Community and Excellence Perform other duties as assigned Why it matters: Our team provides a range of products and services to support our member-owners. Through the work that we do, we help to build, fuel, feed and grow Western Canadian communities together. Who you are: You are looking for a career in Retail Store Operations and: Previous Baking experience preferred Previous Retail / Customer Service an asset Previous experience handling food along with a food safe certification is an asset Must have excellent communication skills, be able to work efficiently in a team setting as well as independently in a fast-paced environment Must have a strong work ethic This is a physical job requiring the ability to stand for long periods of time and lift, push, pull up to 50 pounds on occasion Must be committed to a SAFE working environment The ideal candidate will have open availability 7 days a week to work a variety of shifts, that include early mornings, afternoons and late evenings. This position is based at the Retail Centre, though it may require on some occasions to travel and work at other locations as business needs arise What’s in it for you: Competitive Wages Wage increases based on hours worked & meeting expectations in the position Annual bonus program for all eligible team members For eligible positions: comprehensive benefits package and an employer matched pension plan Team discount on Gas, Liquor, Food, Fashion, Hardware, Feed & Restaurant purchases Co-op Membership with an annual dividend payment on qualified purchases Education Assistance Program Learning opportunities, to grow and develop and to foster a culture of teamwork and innovation Otter Co-op is committed to a diverse and supportive working environment based on our Core Company Values of Integrity, Community and Excellence. We embrace diversity and inclusion, and we’re working to create a workplace that is as diverse as the communities we serve. We support and provide an environment that allows all to bring their whole selves to work. We thank all candidates for their interest; however, only those selected to continue in the recruitment process will be contacted. Posting date: September 4, 2026 Wage range at time of posting: $18.25- $21.15 . . . keywords - bakery, baker, customer service, cake, retail

What you’ll do

The Bakery Associate is responsible for preparing, decorating, and displaying baked goods while maintaining a clean and sanitized workstation. They also provide exceptional customer service by greeting clients, answering inquiries, and accurately fulfilling orders.

Requirements

The ideal candidate should have previous baking and customer service experience, along with a strong work ethic and the ability to perform physical tasks. A food safe certification is considered an asset, and the candidate must be available to work a flexible schedule including early mornings, afternoons, and late evenings.

Benefits

• Competitive wages • Annual bonus program • Comprehensive benefits package • Employer matched pension plan • Team discount • Co-op membership • Annual dividend payment • Education assistance program

Listed skills

• Customer service · Preferred
• Teamwork · Preferred
• Order Fulfillment · Preferred
• Food safety · Preferred
• Food preparation · Preferred
• Communication · Preferred
• Sanitation · Preferred
• Inventory management · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Baking
• Customer service
• Food safety
• Inventory management
• Communication
• Teamwork
• Sanitation
• Equipment operation
• Food preparation
• Product display
• Order fulfillment
• Retail Operations
• Cake Decorating
• Record Keeping
• Productivity Improvement
• Strong Work Ethic
• Customer Service
• Innovation
• Restaurant Operation
• Greeting Customers

Job areas

• Retail
• Food & Beverage
• Customer Service & Support
• Bakery Associate
• Baker
• Bakers, Pastry-cooks and Confectionery Makers
• Bakers