Customer Service Representative
The representative will communicate with customers via phone, email, and chat to provide product and pricing information. They are also responsible for data entry and collaborating with internal departments to resolve customer issues.
- On-site
- Montréal, QC
- Posted Sep 1, 2026
- Apply by Oct 1, 2026
- 1 position
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Job summary
The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists Responsibilities Communicate with customers via phone, email and chat Provide knowledgeable answers to questions about product, pricing and availability Work with internal departments to meet customer's needs Data entry in various platforms Qualifications At least 1 - 3 years' of relevant work experience Excellent phone etiquette and excellent verbal, written, and interpersonal skills Ability to multi-task, organize, and prioritize work
What you’ll do
The representative will communicate with customers via phone, email, and chat to provide product and pricing information. They are also responsible for data entry and collaborating with internal departments to resolve customer issues.
Requirements
Candidates need 1 to 3 years of relevant work experience. Strong communication skills, professional phone etiquette, and the ability to prioritize tasks are required.
Listed skills
- Customer servicePreferred
- written communicationPreferred
- OrganizationPreferred
- interpersonal skillsPreferred
- Multi-TaskingPreferred
- PrioritizationPreferred
- Data entryPreferred
Other relevant skills
Identified from the job description. Confirm important requirements above.
- Customer Service
- Phone Etiquette
- Verbal Communication
- Written Communication
- Interpersonal Skills
- Multi-tasking
- Organization
- Prioritization
- Data Entry
Job areas
- Customer Service & Support
- Transportation
- Logistics
Additional details
- Minimum experience
- 2+ years
- Apply by
- Oct 1, 2026
- Posting language
- English
- Working hours
- 40 hours per week
- Seniority
- Mid-Senior level
- Application method
- Direct apply is available