CMDB ServiceNow Senior Developer
The role involves implementing and maintaining scalable, compliant CMDB solutions aligned with CSDM guidelines and organizational standards. You will also be responsible for troubleshooting data quality issues, reconciliation conflicts, and managing CI relationships and dependencies.
- Hybrid
- Toronto, ON
- Posted Jul 23, 2026
- Apply by Aug 22, 2026
- 1 position
Job summary
Job Title: CMDB ServiceNow Senior Developer Location: Toronto, ON Work Arrangement: Hybrid-4 Days onsite Employment Type: Contract Duration: 12 Months Domain: BFSI Pay Rate: CAD 50-56/hour Incorporated Application Deadline: July 30th, 2026 SKILLS REQUIRED 5+ years of hands-on experience in ServiceNow CMDB configuration, CI Class Manager, CSDM, CMDB Health, data certification, and CMDB governance. Strong expertise in ServiceNow Discovery, MID Server architecture, Service Mapping, CI dependency mapping, and CI relationship management. Hands-on experience with Import Sets, Transform Maps, data normalization, identification rules, and CMDB Reconciliation Engine (IRE) configuration and troubleshooting. Solid understanding of ITSM, ITOM, ITAM, Hardware Asset Management (HAM), and Software Asset Management (SAM) modules, with expertise in CMDB data integration and dependency management. Proven experience in troubleshooting CMDB data quality issues, duplicate CIs, missing or inaccurate CI relationships, data load failures, and reconciliation conflicts. Strong knowledge of CMDB best practices, governance frameworks, data lifecycle management, and ServiceNow platform administration. Experience implementing and maintaining accurate, scalable, and compliant CMDB solutions aligned with organizational standards and CSDM guidelines. EEOC Compliance: We are an equal opportunity employer, and all qualified applicants will receive consideration for employment. DISCLAIMER AI Usage Policy: Pacer Group uses AI to assist in screening applications. Final hiring decisions are made by human recruiters based on qualifications and experience.
What you’ll do
The role involves implementing and maintaining scalable, compliant CMDB solutions aligned with CSDM guidelines and organizational standards. You will also be responsible for troubleshooting data quality issues, reconciliation conflicts, and managing CI relationships and dependencies.
Requirements
Candidates must have over 5 years of hands-on experience with ServiceNow CMDB, Discovery, and Service Mapping. Expertise in CSDM, ITOM, and data integration via the Reconciliation Engine is essential.
Other relevant skills
Identified from the job description. Confirm important requirements above.
- ServiceNow CMDB Configuration
- CI Class Manager
- CSDM
- CMDB Health
- Data Certification
- CMDB Governance
- ServiceNow Discovery
- MID Server Architecture
- Service Mapping
- CI Dependency Mapping
- CI Relationship Management
- Import Sets
- Transform Maps
- Data Normalization
- Identification Rules
- CMDB Reconciliation Engine
Additional details
- Minimum experience
- 5+ years
- Apply by
- Aug 22, 2026
- Posting language
- English
- Working hours
- 40 hours per week
- Office presence
- 4 days per week
- Seniority
- Mid-Senior level
- Application method
- Direct apply is available