PB

Pacific Blue Cross

Verified Job Source

Improving health and wellbeing for British Columbians

Burnaby, British Columbia

Insurance
501–1,000 people

About

Pacific Blue Cross is BC’s only Health Benefits Society and British Columbia’s #1 health benefits provider. Based in Burnaby, BC, and in partnership with CUPE 1816, the union representing roughly three-quarters of our 750-person local workforce, we provide health, dental, life, disability and travel coverage for 1 in 3 British Columbians through group benefits and individual plans. As part of our mission to improve health and wellbeing for British Columbians, we proactively support charitable organizations across the province working to improve health outcomes. View our social media community guidelines at pac.bluecross.ca/communityguidelines

Open positions

Business Systems Analyst

Hybrid · Burnaby

Collaborates within a self-organized team to plan, design, and deliver technology-driven products that meet business needs. Acts as a liaison to stakeholders by translating requirements into detailed user stories and performing quality assurance duties.

Customer Service Representative

Hybrid · Burnaby

Provide inbound and outbound call center services to stakeholders regarding dental, health, and travel benefit plans. Support team members with knowledge sharing and monitor claims for potential fraudulent activity.

Software Developer

Hybrid · Burnaby

Collaborate within a self-organized team to plan, design, test, and deliver technology-driven products and services. Provide subject matter expertise in software development, system analysis, and production support to meet business needs.

Disability Claims Management Specialist 2

Hybrid · Burnaby

Manage the full lifecycle of professional disability and waiver of premium claims, including adjudication, investigation, and case management. Develop return-to-work initiatives and coordinate with internal and external stakeholders to facilitate claimant recovery and cost-effective outcomes.

Payroll Administrator

Hybrid · Burnaby

Administers bi-weekly payroll and benefits for bargaining unit employees, ensuring accurate processing of compensation, deductions, and tax slips. Handles general ledger reconciliations, overpayment recoveries, and responds to payroll inquiries from employees and regulatory bodies.

Change Management Specialist

Hybrid · Burnaby

Lead change activities to help employees adopt new ways of working during strategic transformations and technology implementations. Partner with leaders and stakeholders to assess change impacts, develop adoption strategies, and ensure sustainable results.

Disability Claims Specialist

Hybrid · Burnaby

The Disability Claims Specialist reviews, analyzes, and investigates short-term disability claims to determine eligibility and adjudication actions. They manage the end-to-end claims process, including communicating decisions to clients and generating accurate benefit payments.

Senior Internal Auditor

Hybrid · Burnaby

Lead end-to-end IT audits focusing on cybersecurity, technology risk, and digital transformation to strengthen organizational governance. Provide independent assurance and practical recommendations to Executive Leadership and the Audit Committee to mitigate critical technology risks.

Director, Emerging & Mid-Market Accounts

Hybrid · Burnaby

Lead a team of Account Executives and Managers to drive revenue and relationship development for emerging and mid-market client groups. Oversee departmental strategy, target management, and the execution of sales and retention goals.