Improving health and wellbeing for British Columbians
Burnaby, British Columbia
Pacific Blue Cross is BC’s only Health Benefits Society and British Columbia’s #1 health benefits provider. Based in Burnaby, BC, and in partnership with CUPE 1816, the union representing roughly three-quarters of our 750-person local workforce, we provide health, dental, life, disability and travel coverage for 1 in 3 British Columbians through group benefits and individual plans. As part of our mission to improve health and wellbeing for British Columbians, we proactively support charitable organizations across the province working to improve health outcomes. View our social media community guidelines at pac.bluecross.ca/communityguidelines
Hybrid · Burnaby
Manage a portfolio of complex strategic accounts, building trusted relationships with clients and advisors while leading annual planning, renewals, and retention efforts. Identify client and operational challenges, then coordinate internal teams and external partners to plan and implement improvements that enhance client experience and operational efficiency.
Hybrid · Burnaby
Lead the strategy, performance, and evolution of the individual and group insurance product portfolio, using data, market intelligence, and customer insights to identify opportunities and shape product roadmaps. Develop the product management team, lead approved initiatives from strategy through execution, and influence senior and executive decisions with clear recommendations.
Hybrid · Burnaby
Build strategic partner relationships and identify, evaluate, and shape third-party product opportunities, including designing pilots and assessing results. Manage the third-party offerings portfolio, develop business cases to scale promising solutions, and align internal and external stakeholders to implement opportunities and maintain product performance.
Hybrid · Burnaby
Own and scale the enterprise continuous improvement framework, prioritize transformation initiatives, and measure their value through baselines and benefits tracking. Lead cross-functional process improvement and transformation work while coaching colleagues, supporting operational adoption, and managing stakeholder, technology, and legacy-system dependencies.
Hybrid · Burnaby
Lead complex enterprise projects from concept through implementation, managing scope, timelines, budgets, resources, risks, and dependencies in alignment with strategic priorities. Build stakeholder partnerships, establish governance and reporting, guide organizational change and adoption, and deliver measurable business value and continuous improvement.
Hybrid · Burnaby
Lead complex technology and business transformation projects from concept through implementation and post-launch support, ensuring delivery on time, within budget, and aligned with organizational priorities. Coordinate business, technology, security, and vendor stakeholders while managing governance, risks, dependencies, and issues to deliver measurable value.
Hybrid · Burnaby
Develop integrated multi-year forecasts, financial models, and business cases to evaluate transformation investments, funding requests, and programme decisions. Strengthen financial governance and benefits tracking, identify risks and variances, and provide clear recommendations and reporting to senior leaders.
Hybrid · Burnaby
Manage accurate and timely payroll operations, including processing, reconciliations, remittances, year-end activities, reporting, and compliance. Administer benefits and pension programs, resolve complex issues, support audits and system improvements, and provide backup coverage for the Payroll and Benefits Manager.
Hybrid · Burnaby
Build and lead the enterprise Data & Insights Office, establishing data governance, operating models, standards, and accountability while advancing data strategy, modernization, analytics, and AI readiness. Enable trusted, accessible insights and self-service analytics, identify high-value innovation opportunities, and align business priorities with technology investments to improve organizational outcomes and member experiences.
Hybrid · Burnaby
Build and lead the enterprise Data & Insights Office, establishing data governance, operating models, standards, and accountability while advancing data strategy, quality, reporting, analytics, and AI readiness. Enable trusted, data-driven decisions and champion analytics and AI opportunities that improve operations and member experiences, while aligning business priorities, technology investments, and enterprise outcomes.
Hybrid · Burnaby
Lead investigations into suspected fraud and abuse involving dental and extended health claims, analyzing data, gathering and documenting evidence, interviewing relevant parties, and recommending recovery actions. Collaborate with providers, legal and compliance professionals, regulators, and law enforcement to reduce risk and protect the integrity of benefit programs.
Hybrid · Burnaby
Lead total rewards programs across compensation, benefits, payroll, pensions, and incentives, including implementing new programs and preparing for collective bargaining and regulatory changes. Use workforce and market data to improve governance and operations, develop a high-performing team, and support enterprise-wide attraction, retention, succession, and engagement goals.
Hybrid · Burnaby
Assess disability claimants’ rehabilitation needs and develop, implement, and monitor individualized plans that support early and sustainable return-to-work outcomes. Coordinate with claimants, employers, unions, healthcare providers, case managers, and external specialists, while advising colleagues on rehabilitation strategies and best practices.
