Parts Service Manager

Job summary

The Parts Service Manager is responsible for overseeing the daily operations of the automotive parts department, including staff management, inventory control, and budget administration. They must coordinate with service technicians to ensure parts availability while maintaining high standards of customer service and operational efficiency.

Job details

!!! NOW HIRING !!! Parts Service Manager We are looking for a well experienced Parts Service Manager for “Thornhill Hyundai” located at 7200 Yonge St, Thornhill, ON L4J 1V8, Canada. No. of Position: 03 TASKS AND RESPONSIBILITIES: * Plan, organize and manage the daily operations of the dealership’s automotive parts department. * Manage parts department staff, assign duties, establish schedules, provide training and evaluate performance. * Determine the automotive parts and accessories to be stocked based on repair requirements, customer demand and inventory movement. * Oversee the ordering, receiving, storage and distribution of parts to service technicians, retail customers and wholesale clients. * Maintain appropriate inventory levels and control excess, obsolete, damaged and slow-moving parts. * Source parts from Hyundai Canada and approved suppliers, negotiate purchasing terms and monitor supplier performance. * Establish departmental procedures for pricing, discounts, special orders, returns, warranty parts and customer service. * Prepare and manage the parts department budget and monitor sales, gross profit, expenses and inventory turnover. * Coordinate with service advisors and technicians to ensure parts are available for scheduled repairs, warranty work and emergency requirements. * Resolve escalated customer concerns, parts shortages, backorders, pricing discrepancies and supplier issues. * Develop strategies to improve parts availability, departmental sales, customer satisfaction and operational efficiency. * Ensure compliance with dealership policies, manufacturer requirements and workplace health and safety standards Prerequisites: Education: College diploma in Business Administration, Automotive Management, Automotive Service Management, Supply Chain Management, or a related field. Experience & Skills: 3 years to less than 5 years of relevant experience Language: English Hourly Rate: $43.50 to $45.00 per Hour for 40 Hours per week Starting Date: As soon as possible Terms of Employment: Fulltime and permanent Health benefits * Dental plan * Disability benefits * Health care plan Long Term Benefits * Other Benefits Please send your resume to Email at pagdirectrecruitment@outlook.com [pagdirectrecruitment@outlook.com]

What you’ll do

The Parts Service Manager is responsible for overseeing the daily operations of the automotive parts department, including staff management, inventory control, and budget administration. They must coordinate with service technicians to ensure parts availability while maintaining high standards of customer service and operational efficiency.

Requirements

Candidates must possess a college diploma in Business Administration, Automotive Management, or a related field. A minimum of 3 to 5 years of relevant experience in an automotive parts environment is required.

Benefits

• Dental plan
• Disability benefits
• Health care plan

Listed skills

• Customer service · Preferred
• Inventory Control · Preferred
• Budgeting · Preferred
• Operations Management · Preferred
• Inventory management · Preferred
• scheduling · Preferred
• Conflict Resolution · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Inventory management
• Staff management
• Budgeting
• Automotive parts procurement
• Customer service
• Supplier negotiation
• Operations management
• Warranty administration
• Performance evaluation
• Scheduling
• Conflict resolution
• Inventory control
• Sales analysis
• Health and safety compliance
• Operational Efficiency
• Automotive Services
• Business Administration
• Management
• Customer Service
• Customer Demand Planning
• Occupational Safety And Health
• English Language
• Sales
• Gross Profit
• Inventory Turnover
• Operations
• Purchasing
• Supply Chain Management
• Supplier Performance Management
• Wholesaling

Job areas

• Management & Leadership
• Retail
• Logistics
• Customer Service & Support
• Trades
• Parts/Service Manager
• Customer Service Manager (General)
• Sales and Marketing Managers
• First-Line Supervisors of Office and Administrative Support Workers

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