Hotel Front Desk Supervisor

Original job posting

Coordinate activities with other departments, establish work schedules and procedures, and perform the same duties as supervised staff. Resolve work problems, advise on improvements, hire and train staff, maintain systems and equipment, arrange repairs, and requisition supplies.

Job details

Overview Languages English Education Secondary (high) school graduation certificate Experience 2 years to less than 3 years On site Work must be completed at the physical location. There is no option to work remotely. Work setting Hotel, motel, resort Responsibilities Tasks Co-ordinate activities with other work units or departments Establish work schedules and procedures Perform same duties as workers supervised Resolve work problems, provide technical advice and recommend measures to improve productivity and product quality Hire and train staff in job duties, safety procedures and company policies Maintain operation of computer systems, equipment, machinery and arrange repair work to ensure business continuity and customer service delivery Requisition materials and supplies Additional information Personal suitability Client focus Dependability Efficient interpersonal skills Excellent oral communication Organized Team player

What you’ll do

Coordinate activities with other departments, establish work schedules and procedures, and perform the same duties as supervised staff. Resolve work problems, advise on improvements, hire and train staff, maintain systems and equipment, arrange repairs, and requisition supplies.

Requirements

Requires a secondary school graduation certificate and 2 to less than 3 years of experience. The role also calls for client focus, dependability, efficient interpersonal skills, excellent oral communication, organization, and teamwork.

Listed skills

• Customer service · Preferred
• Problem solving · Preferred
• safety procedures · Preferred
• Quality Improvement · Preferred
• Repair Coordination · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Staff Supervision
• Work Scheduling
• Procedure Development
• Problem Solving
• Technical Advice
• Productivity Improvement
• Quality Improvement
• Hiring
• Staff Training
• Safety Procedures
• Company Policies
• Computer Systems Maintenance
• Equipment Maintenance
• Repair Coordination
• Supply Requisitioning
• Customer Service

Job areas

• Hospitality
• Management & Leadership
• Customer Service & Support