Logistics Coordinator - Freight Forwarder role

Job summary

Coordinate and monitor ocean and air import/export shipments from origin to final destination. Manage shipping documentation and communicate with carriers, customs brokers, and overseas agents to ensure timely delivery.

Job details

Pantos Logistics Canada Inc. (FNS Canada) provides comprehensive global logistics solutions to over 1,000 clients across various industries. We specialize in a wide range of logistics services, including Ocean Freight, Air Freight, E-Commerce, Trucking, Customs Brokerage, Warehousing, and Cargo Projects. With expertise across the entire supply chain, we provide customized logistics solutions covering customs clearance, production support, storage, and inbound/outbound transportation through multiple modes, including ocean, air, truck, and express services. As part of a global logistics network, Pantos Logistics Canada is committed to delivering reliable, efficient, and innovative solutions that help our customers succeed in an increasingly connected world. We value collaboration, continuous improvement, and the growth of our employees as we work together to build a stronger future in logistics. Job Duties Coordinate and monitor ocean and air import/export shipments from origin to final destination. Arrange pickup and delivery with carriers, truckers, terminals, and overseas agents. Prepare and review shipping documents, including B/Ls, commercial invoices, packing lists, arrival notices, and delivery orders. Track shipment status and provide timely updates to customers. Communicate with customers, carriers, customs brokers, warehouses, and overseas offices/agents. Monitor shipment schedules, cut-off times, ETAs, and potential delays. Resolve basic shipment issues and escalate operational problems when necessary. Job Requirements 1–2 years of experience in logistics, freight forwarding, transportation, or a related field. Knowledge of ocean and air import/export operations is an asset. Strong English communication skills, both written and verbal. Strong communication, organizational, and problem-solving skills. Excellent attention to detail and ability to meet deadlines. Proficiency in Microsoft Office, particularly Excel. Ability to manage multiple tasks and priorities in a fast-paced environment. Customer-focused with a professional and positive attitude. Salary Range: $48,000 CAD - $55,000 CAD Thank you for your interest in joining Pantos Logistics Canada. We value teamwork, integrity, innovation, and continuous growth, and we are excited to meet candidates who share our commitment to excellence. If you are ready to contribute to a dynamic logistics environment and be part of our continued success, we encourage you to apply. We look forward to learning more about you. Pantos Logistics Canada Inc. is committed to providing a barrier-free work environment in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). Accommodations are available upon request for applicants with disabilities throughout the recruitment process. If you require accommodation, please let us know.

What you’ll do

Coordinate and monitor ocean and air import/export shipments from origin to final destination. Manage shipping documentation and communicate with carriers, customs brokers, and overseas agents to ensure timely delivery.

Requirements

Requires 1-2 years of experience in logistics or freight forwarding with knowledge of import/export operations. Proficiency in Microsoft Office and strong English communication skills are essential.

Listed skills

• Customer service · Preferred
• Problem solving · Preferred
• Microsoft Excel · Preferred
• Communication Skills · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Ocean Freight
• Air Freight
• Freight Forwarding
• Shipping Documentation
• Shipment Tracking
• Customer Service
• Microsoft Excel
• Problem Solving
• Organizational Skills
• Communication Skills

Job areas

• Logistics
• Transportation
• Manufacturing
• Customer Service & Support
• Administrative