Supervisor

Job summary

The Office Supervisor is responsible for overseeing the daily operations of a retail tax location, including managing store employees and meeting business objectives. They also assist with staff training, implement marketing plans, and prepare taxes as needed.

Job details

Liberty Tax Service has an exciting opportunity for an Office Supervisor! At Liberty, we want more than just an employee, we are looking for partners to help us provide the value and service our customers have come to expect. If you are interested in joining the fastest growing international tax preparation company, then apply now. Office Managers are responsible for overseeing daily operations of a specific retail tax location. This position manages store employees and is responsible to meet business objectives. Position Responsibilities/Duties/Functions/Tasks * Help train and manage staff * Implement the authorized Marketing plan * Ensure client receives exceptional customer service * Generate and transmit daily operational reports * Prepare taxes as needed Position Qualifications * Solid organizational and time management skills * Ability to delegate and provide coaching * Ability to manage and motivate others in a fast-paced business environment * Exceptional communication skills * Self-motivated and ability to work both independently and within a team * Flexible to work evenings and weekends as necessary

What you’ll do

The Office Supervisor is responsible for overseeing the daily operations of a retail tax location, including managing store employees and meeting business objectives. They also assist with staff training, implement marketing plans, and prepare taxes as needed.

Requirements

Candidates should possess solid organizational and time management skills, along with the ability to delegate and coach staff. Exceptional communication skills and the flexibility to work evenings and weekends are required for this role.

Listed skills

• Time management · Preferred
• Customer service · Preferred
• Training · Preferred
• Coaching · Preferred
• Communication Skills · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Staff management
• Training
• Marketing plan implementation
• Customer service
• Operational reporting
• Tax preparation
• Organizational skills
• Time management
• Delegation
• Coaching
• Communication skills
• Self-motivation
• Business Objectives
• Self-Motivation
• Customer Service
• Communication
• International Taxation
• Marketing Planning
• Operations
• Time Management
• Delegation Skills

Job areas

• Management & Leadership
• Retail
• Finance & Accounting
• Customer Service & Support
• Marketing
• Supervisor
• Retail Customer Service Manager
• Retail and Wholesale Trade Managers
• First-Line Supervisors of Office and Administrative Support Workers

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