Dental Administrator

Job summary

The Dental Administrator will serve as the primary point of contact for patients, managing scheduling, inquiries, and the welcoming experience. They are also responsible for overseeing office operations, including billing, insurance claims, and maintaining accurate patient records.

Job details

Position: Dental Administrator Location: Bragg Creek, AB Clinic: Bragg Creek Dental We know that exceptional patient care goes beyond scheduling appointments and processing paperwork—it’s about creating a welcoming experience, building trust, and ensuring every visit is smooth and stress-free. We're growing and building something special! As our practice expands, we’re seeking a skilled and dedicated Dental Administrator who’s ready to play a key role in our continued success. This is your chance to join a collaborative, patient-focused team where your expertise truly makes an impact. Specifics about the role: Job Type: Full-time Schedule: 5 Days per week (evenings and weekends) Benefits: Uniform Allowance, Free Parking, Competitive wages & CE opportunities About the Clinic: Bragg Creek Dental is located in the beautiful foothills of the Rocky Mountains, just a short drive from Calgary. The scenic commute through rolling foothills and forested landscapes offers a refreshing start and end to your day, making the drive feel less like a commute and more like an escape from the city. Currently operating out of the owner’s residence, we’re excited to move into our expanded clinic space with a targeted opening in July 2026. This growth reflects our commitment to continuing to serve the Bragg Creek community while creating an exceptional environment for both our patients and our team. Dr. Clancy and our experienced team are passionate about providing high-quality dentistry while taking the time to truly listen to patients and deliver personalized care. As a small, tight-knit team, we value collaboration, open communication, and supporting one another in creating outstanding patient experiences. Working in Bragg Creek offers the charm of a close-knit community where meaningful, long-lasting relationships are built with patients. Combined with the peaceful mountain setting and close proximity to Calgary, our clinic provides a unique balance of professional fulfillment, lifestyle, and work-life balance. What you’ll do: Be the warm, welcoming face of the clinic, ensuring every patient feels valued and cared for Manage phone calls, direct inquiries, and efficiently book appointments Maintain and organize the patient database with accuracy and confidentiality Oversee insurance claims, billing systems, and follow up with insurance companies Establish and manage office protocols to keep operations running smoothly Coordinate and optimize appointment schedules What you’ll bring to the role: Minimum 1 year of experience in a dental clinic environment, with in-depth knowledge of dental insurance, claims, predeterminations, and billing processes. Proficiency with Microsoft Office; experience with Curve is an asset. Strong verbal and written communication skills. Excellent problem-solving abilities with strong attention to detail. Friendly, professional demeanour with a patient-first mindset. Ability to multitask and thrive in a dynamic, fast-paced environment. Who we are: Welcome to Passion Dental Group, a team of dedicated dental professionals committed to providing exceptional care and building a community of like-minded individuals who share our values. We believe in creating a positive, supportive culture that stimulates personal and professional growth. We invest in our people first and create a community that fosters personal success. Visit passiondental.ca to learn more. #PassionLP Passion Dental Group is committed to workplace diversity and provides accommodations to applicants with disabilities throughout our hiring process. We do not use artificial intelligence or automated decision-making tools to screen or assess candidates; all applications are reviewed by our recruitment team. Limited AI-enabled tools may be used solely for note-taking during phone screening interviews. If you require accommodation at any stage of the hiring process, please let us know by emailing careers@passiondental.ca

What you’ll do

The Dental Administrator will serve as the primary point of contact for patients, managing scheduling, inquiries, and the welcoming experience. They are also responsible for overseeing office operations, including billing, insurance claims, and maintaining accurate patient records.

Requirements

Candidates must have at least one year of experience in a dental clinic environment with proficiency in dental insurance and billing processes. Strong communication skills, attention to detail, and proficiency in Microsoft Office are essential for this role.

Benefits

• Uniform Allowance • Free Parking • Competitive Wages • Continuing Education Opportunities

Listed skills

• Clinical care · Preferred
• Customer service · Preferred
• Appointment Scheduling · Preferred
• Problem solving · Preferred
• Communication · Preferred
• Multitasking · Preferred
• Microsoft Office · Preferred
• Billing · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Dental Administration
• Patient Care
• Appointment Scheduling
• Insurance Claims
• Billing
• Database Management
• Microsoft Office
• Curve Software
• Communication
• Problem-solving
• Multitasking
• Customer Service
• Artificial Intelligence
• Automation
• Dentistry
• Billing Systems
• Confidentiality
• Decision Making Software
• Problem Solving
• Operations
• Telephone Skills
• Relationship Building
• Workplace Diversity
• Setting Appointments
• Detail Oriented

Job areas

• Healthcare
• Administrative
• Customer Service & Support
• Dental Administrator
• Healthcare Administrator (General)
• Health Service Managers
• Medical and Health Services Managers