Dental Administrator

Job summary

The Dental Administrator acts as the primary point of contact for patients, managing appointments, treatment plan communication, and insurance billing. They also support office operations by maintaining patient records and coordinating schedules for practitioners.

Job details

Thank you for considering the Dental Administrator role at Halton Village. We're hiring a full-time Dental Administrator for our unique practice, which operates differently from a typical dental office. We seek a service-minded professional who thrives in a fast-paced healthcare environment. This key role involves greeting and serving patients at the Care Desk and supporting office management and team members. Role details: Full-time - Days, Evenings and Weekends Position: Dental Administrator Location: Georgetown, ON Clinic: Halton Village Dental Salary Range: $24-29 per hour (depends on the candidate's experience) Your Responsibilities Below we’ve listed your formal responsibilities, but other responsibilities may arise. Act as the first point of contact to patients, particularly through welcoming and hosting in-person, over the telephone, and through email, with a view to delivering outstanding customer/patient service. Coordinate appointments, fill vacancies in the schedule, and coordinate schedules for practitioners. Manage patient inquiries, complete referrals, and liaise with other offices in a clear and concise manner. Communicate recommended treatment plans (for fillings, implants, etc.), insurance coverage, and resulting out-of-pocket expenses and/or payment plan. Bill patients and their insurance companies and maintain accurate patient accounts. Follow up on outstanding accounts receivable from insurance companies and patients. Maintain patient files, charts, and reports, and enter data into the Electronic Records system. Experience and Skills Required A minimum of one year of experience in an administrative/reception role Evening and weekend availability is required. The clinic is open 7 days a week and until 9 pm Mon-Fri. Strong organizational and multitasking skills. Excellent interpersonal skills: demonstrated ability to adapt and respond to a variety of patients. Friendly and calm demeanor. Thrives working in fast-paced environments. IPAC certification is not required but is considered an asset. About Us Halton Village Dental is part of Anytime Dental and is proud to be part of Passion Dental Group, a growing network of dental practices across Ontario committed to clinical excellence and outstanding patient experiences. Our team believes dentistry is about more than treating teeth—it's about building lasting relationships, creating comfortable experiences, and helping every patient feel confident in their smile. If you're passionate about delivering exceptional customer service and want to join a team that values collaboration, growth, and patient care, we'd love to hear from you. Apply today! #PassionHP

What you’ll do

The Dental Administrator acts as the primary point of contact for patients, managing appointments, treatment plan communication, and insurance billing. They also support office operations by maintaining patient records and coordinating schedules for practitioners.

Requirements

Candidates must have at least one year of experience in an administrative or reception role and possess strong organizational and interpersonal skills. Availability to work evenings and weekends is mandatory for this position.

Listed skills

• Customer service · Preferred
• Administrative Support · Preferred
• Data entry · Preferred
• Multitasking · Preferred
• interpersonal skills · Preferred
• Conflict Resolution · Preferred
• Time management · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer service
• Appointment coordination
• Administrative support
• Data entry
• Insurance billing
• Patient communication
• Multitasking
• Organizational skills
• Interpersonal skills
• Treatment plan presentation
• Electronic records management
• Conflict resolution
• Time management
• Patient Communication
• Treatment Planning
• Accounts Receivable
• Dentistry
• Customer Service
• Interpersonal Communications
• Office Management

Job areas

• Healthcare
• Administrative
• Customer Service & Support
• Dental Administrator
• Healthcare Administrator (General)
• Health Service Managers
• Medical and Health Services Managers

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