Experienced Dental Administrator (Toronto and GTA)

Job summary

The administrator will manage front-desk operations, including patient reception, scheduling, and communication. They are also responsible for handling insurance claims, billing, and coordinating clinic flow with the dental team.

Job details

Dental Administrator – Toronto and GTA At Passion Dental Group, we are actively seeking an organized, welcoming, and detail-oriented Dental Administrator to join our teams across our 15+ clinics in Toronto and the Greater Toronto Area (GTA). We look for professionals who act as the warm first impression for our patients, effortlessly managing patient scheduling, communication, and front-desk operations while maintaining an exceptional standard of care. If you thrive in a fast-paced environment, pride yourself on top-tier organizational skills, and want to grow with a network redefining modern dentistry, you will be a great fit for us. What the Role Looks Like Employment Type: Full-time and Part-time opportunities available. Schedule: Days, evenings, and weekend availability required to support our patient-first schedule. Location: Anytime Dental / Passion Dental Group Clinics across Toronto and the GTA. Compensation: $20 to $30 per hour, depending on experience. What You’ll Be Doing Patient Reception & Communication: Greet patients warmly upon arrival, manage incoming phone calls, emails, and inquiries with professionalism and empathy. Scheduling & Coordination: Efficiently manage multi-chair appointment books, optimize daily schedules, and coordinate patient recalls and follow-ups. Billing & Administration: Handle insurance claims, patient billing, electronic submissions, and payment processing accurately. Patient Education: Clearly communicate treatment plans, financial options, and pre/post-appointment instructions to patients. Clinic Flow Support: Coordinate seamlessly with dental assistants, hygienists, and dentists to ensure smooth, stress-free daily clinic operations. What You Bring Experience: Previous experience working in a dental front-desk or administrative role is required. Software Literacy: Familiarity with modern dental practice management software (e.g., Dentrix, Cleardent, or similar platforms). Insurance Knowledge: Strong understanding of dental insurance policies, claim submissions, and financial coordination. Organization: Exceptional multitasking and time-management skills in a high-volume, dynamic environment. You’re Also Someone Who Possesses stellar interpersonal and communication skills with a natural customer-first attitude. Maintains a calm, positive, and professional demeanor under pressure. Detail-oriented and accurate with data entry, scheduling, and billing. What Makes Passion Dental Group Different? Expanding Network: Be part of a growing network with 15+ established clinics across Toronto and the GTA (and over 70 nationwide), offering genuine stability and career mobility. Patient-Centric Model: We focus on convenience and accessibility, offering care seven days a week, including evenings, with an emphasis on same-day dentistry. Supportive Environment: A collaborative, team-oriented culture where front-desk professionals, clinical staff, and management work closely together. Apply now—we’re excited to meet you! #PassionMP

What you’ll do

The administrator will manage front-desk operations, including patient reception, scheduling, and communication. They are also responsible for handling insurance claims, billing, and coordinating clinic flow with the dental team.

Requirements

Candidates must have previous experience in a dental administrative role and proficiency with dental practice management software. Strong organizational skills, insurance knowledge, and a professional, patient-first attitude are required.

Listed skills

• Appointment Scheduling · Preferred
• Customer service · Preferred
• Data entry · Preferred
• Dentrix · Preferred
• Communication · Preferred
• Time management · Preferred
• Multitasking · Preferred
• interpersonal skills · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Dental administration
• Patient reception
• Appointment scheduling
• Insurance claims
• Patient billing
• Electronic submissions
• Treatment plan coordination
• Customer service
• Data entry
• Dentrix
• Cleardent
• Communication
• Time management
• Multitasking
• Interpersonal skills
• Management
• Operations
• Coordinating
• Detail Oriented
• Organizational Skills
• Professionalism
• Time Management
• Data Entry
• Empathy
• Billing
• Scheduling
• Dentistry
• Team Oriented
• Telephone Skills
• Project Management Software
• Treatment Planning
• Patient Education And Counseling
• Payment Processing
• Insurance Policies

Job areas

• Healthcare
• Administrative
• Customer Service & Support
• Experienced Operator
• Healthcare Administrator (General)
• Health Service Managers
• Medical and Health Services Managers

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