Opens an external site
- Employment type
- Full-time
- Experience level
- Senior · 5+ years
- Posting language
- English
- Working hours
- 40 hours per week
Job summary
The Regional Director will lead and support dental clinics across the Toronto and East Region by coaching Clinic Managers and driving business performance. They are responsible for translating financial and operational KPIs into actionable plans to ensure sustainable growth and exceptional patient experiences.
Job details
We’re Hiring a Regional Director — Toronto and East Region Including Vaughan, Scarborough and Barrie, Ontario Previous operational leadership experience within the dental industry is required for this position. Anytime Dental is looking for an experienced Regional Director to lead and support our dental clinics across the Toronto and East Region, including Vaughan, Scarborough and Barrie. We’re seeking a leader who puts people first, with a proven background in dental operations and an understanding of the daily realities of running successful clinics, developing strong Clinic Managers and driving business performance. You’ll bring together leadership, business insight and practical operational support to make a meaningful impact across your region—creating exceptional experiences for patients and team members while supporting sustainable growth. The Opportunity Anytime Dental clinics are designed around accessibility and convenience, with extended hours, seven-day operations and same-day care that make it easier for patients to access the dentistry they need. As Regional Director, you’ll work closely with Clinic Managers, Doctors and Support Office partners to strengthen leadership, improve performance and identify opportunities across your portfolio of clinics. Success in this role means being present in your clinics, understanding their businesses and developing leaders who can turn opportunities into action. Regular travel between clinics throughout the Toronto and East Region, including Scarborough and Barrie, is an essential part of this role. What Great Looks Like You understand that strong regional performance starts with strong local leadership. You invest time in your Clinic Managers, coach them through challenges, build their confidence and hold them accountable for the results they own. You know when to step in, when to ask the right questions and when to empower your leaders to find the answer themselves. You’re equally comfortable with the business side of dental operations. In this role, you will: Develop strong leaders: Coach Clinic Managers to lead their teams, understand their businesses and take ownership of performance. Build succession plans and develop future leaders. Turn insights into action: Review financial and operational results, identify trends and gaps, and translate KPIs into clear priorities and practical action plans. Drive clinic performance: Support improvements in production, collections, scheduling, treatment acceptance, hygiene optimization, patient retention and profitability. Deliver sustainable growth: Partner with clinic leaders to achieve budgets, annual plans and growth objectives while maintaining a strong patient experience. Build engaged teams: Create a culture of accountability, collaboration and trust where people feel supported and understand what success looks like. Partner with Doctors: Build trusted relationships with Doctors and clinical teams to align operational support with clinic needs and patient care. Lead change: Help teams successfully adopt new programs, processes and ways of working, collaborating with Support Office partners to remove barriers and maintain momentum. You look beyond the numbers to understand what drives a clinic’s results—and coach your leaders to recognize opportunities, address challenges and know where to focus next. What You Bring Required: Previous operational leadership experience within the dental industry, including direct responsibility for dental clinic operations, team leadership and business performance. At least five years of progressive dental leadership experience, including experience overseeing multiple clinics or locations. A strong understanding of dental clinic workflows and performance drivers, including scheduling, production, collections, treatment acceptance, hygiene optimization and patient retention. A demonstrated track record of coaching Clinic Managers, developing leaders and building strong, engaged teams. Strong business and financial acumen, with experience using KPIs, budgets and operational reporting to guide decisions and improve results. The ability to identify business opportunities, prioritize effectively and translate plans into measurable results. Exceptional communication, relationship-building and problem-solving skills, with confidence partnering with Doctors, Clinic Managers and Support Office teams. The ability to balance strategic thinking with practical operational support in a fast-paced, evolving environment. Availability and flexibility to travel regularly between clinics throughout the Toronto and East Region, including Vaughan, Scarborough and Barrie. Above all, you enjoy developing leaders. You measure your success by the strength of the leaders and teams you build around you and the results they achieve. About Anytime Dental Anytime Dental is redefining access to dental care through modern clinics, comprehensive dentistry, extended hours, weekend availability and same-day care. Our network includes established clinics, newly built locations and clinics experiencing significant growth, creating opportunities to shape teams, develop leaders and support businesses at different stages of their journey. About Passion Dental Group Anytime Dental is part of Passion Dental Group, a growing dental organization committed to creating exceptional experiences for both patients and team members. Our clinics and leaders are supported by dedicated teams across Operations, People & Culture, Marketing, Accounting & Finance, Learning and Clinical Development, creating strong partnerships between our clinics and Support Office. We’re also proud to be Great Place to Work Certified, reflecting our continued commitment to building workplaces where people feel supported, valued and empowered to grow. Ready to bring your dental operations experience to a role where you can develop leaders and make an impact across the Toronto and East Region? Apply today and help build the next chapter of Anytime Dental. #PassionMP Passion Dental Group is committed to workplace diversity and providing accommodations throughout our hiring process. We do not use AI or automated decision-making tools to screen or assess candidates. For accommodation requests, please get in touch with careers@passiondental.ca.
What you’ll do
The Regional Director will lead and support dental clinics across the Toronto and East Region by coaching Clinic Managers and driving business performance. They are responsible for translating financial and operational KPIs into actionable plans to ensure sustainable growth and exceptional patient experiences.
Requirements
Candidates must have at least five years of progressive operational leadership experience within the dental industry, including oversight of multiple locations. Strong business acumen, a track record of developing leaders, and the ability to travel regularly between clinics are essential requirements.
Benefits
- Great Place to Work Certified
Listed skills
- Team building · Preferred
- Coaching · Preferred
- Change Management · Preferred
- Relationship Building · Preferred
- Problem solving · Preferred
- Budgeting · Preferred
Other relevant skills
Identified from the job description. Confirm important requirements above.
- Dental operations
- Leadership development
- Clinic management
- Financial acumen
- KPI analysis
- Strategic planning
- Team building
- Coaching
- Performance management
- Operational support
- Change management
- Relationship building
- Problem solving
- Budgeting
- Treatment acceptance
- Hygiene optimization
- Communication
- Key Performance Indicators (KPIs)
- Operational Reporting
- Operations
- Problem Solving
- Workflow Management
- Business Acumen
- Strategic Thinking
- Leadership
- Team Leadership
- Relationship Building
- Marketing
- Finance
- Accountability
- Pre-Clinical Development
- Collections
- Scheduling
- Financial Acumen
- Accounting
- Dentistry
- Dental Care
- Workplace Diversity
- Decision Making Software
- Building Trust
Job areas
- Healthcare
- Management & Leadership
- Customer Service & Support
- Regional Clinical Director
- Dental Practice Manager
- Health Service Managers
- First-Line Supervisors of Office and Administrative Support Workers
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