Credit Administrator

Job summary

The Credit Administrator is responsible for managing customer credit accounts, including setup, maintenance, and credit adjudication. They also handle collections, payment applications, and the resolution of billing discrepancies while ensuring compliance with company policies.

Job details

Come join Pattison Food Group Ltd., a Jim Pattison business, and Canada’s largest Western-based provider of food and health products. Pattison Food Group Ltd. is a certified Great Place to Work® and consists of Save-On-Foods and other well-known grocery banners. With nearly 300 retail locations, we proudly employ nearly 30,000 team members. We have an exciting opportunity for a full-time Credit Administrator to join our Finance team in Langley, BC. Reporting to the Manager, Finance, you will be responsible for the administration, monitoring, and collection of customer credit accounts across multiple banners. In this role, you will support accounts receivable operations, credit adjudication, collections, payment applications, customer account maintenance, and credit risk management while ensuring compliance with company policies and service standards. You will be responsible for: Processing and maintaining customer credit accounts, including account setup, maintenance, and credit application administration. Conducting credit checks, reviewing supporting documentation, and assisting with the evaluation of customer creditworthiness. Monitoring customer accounts, following up on outstanding balances, and supporting collection activities. Contacting customers regarding overdue invoices, processing payments, and assisting with the resolution of credit, billing, deduction, and payment-related discrepancies. Preparing accounts receivable and collections reports, reconciling account balances, and supporting month-end activities. Maintaining accurate account records and documentation to support audit, compliance, and reporting requirements. Collaborating with customers and internal teams to resolve account issues and performing other administrative duties as required. You have: A diploma or degree in accounting, finance, business administration, or equivalent experience. 1-2 years of accounts receivable, collections, or credit administration experience. A strong understanding of accounting principles, credit management, and collections processes. Advanced proficiency in the Microsoft Office Suite. Experience with ERP systems, Quantel, FDS, or comparable accounting systems is considered an asset. Enrollment in, or completion of, Credit Institute of Canada courses is considered an asset. You are: A strong communicator, both written and verbal. Able to manage multiple priorities and deadlines with high level of attention to detail and accuracy. An analytical thinker with strong problem-solving skills. Able to work independently and collaboratively within a team. Able to use professional judgment and decision-making skills related to credit risk management. What we offer: In addition to a highly competitive salary, we offer a great range of benefits, a company pension plan, free parking, exclusive team member offers, and opportunities for development and career progression. If you’re looking to join a team that puts people first, you’re in the right place. Apply online today! IND6 Compensation Details: $45,356.00 - $56,695.00 The compensation offered for this position will take into consideration location, education, skills, experience and other factors.

What you’ll do

The Credit Administrator is responsible for managing customer credit accounts, including setup, maintenance, and credit adjudication. They also handle collections, payment applications, and the resolution of billing discrepancies while ensuring compliance with company policies.

Requirements

Candidates must have a diploma or degree in accounting, finance, or business administration, along with 1-2 years of relevant experience. Proficiency in Microsoft Office and strong analytical and communication skills are required for this role.

Benefits

• Competitive salary • Company pension plan • Free parking • Exclusive team member offers • Development opportunities • Career progression

Listed skills

• Collections · Preferred
• ERP systems · Preferred
• Problem solving · Preferred
• Attention to detail · Preferred
• Accounts receivable · Preferred
• Communication · Preferred
• Microsoft Office Suite · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Accounts receivable
• Collections
• Credit administration
• Accounting principles
• Credit management
• Microsoft Office Suite
• ERP systems
• Quantel
• FDS
• Communication
• Analytical thinking
• Problem-solving
• Attention to detail
• Credit risk management
• Compliance Auditing
• Collection Processes
• Analytical Thinking
• Credit Risk Management
• Administrative Functions
• Service Standards
• Accounts Receivable
• Accounting
• Accounting Systems
• Adjudication
• Billing
• Business Administration
• Decision Making
• Credit Management
• Finance
• Invoicing
• Problem Solving
• Microsoft Office
• Operations
• Detail Oriented

Job areas

• Finance & Accounting
• Administrative
• Retail
• Food & Beverage
• Credit Administrator
• Collections Manager
• Financial and Insurance Services Branch managers
• First-Line Supervisors of Office and Administrative Support Workers