Contents Specialist

Job summary

The Contents Specialist is responsible for managing property restoration projects, including inventory evaluation, pack-outs, and writing estimates. They also coordinate teams, meet with clients and adjusters, and ensure all work is performed profitably and professionally.

Job details

Benefits: Company car Competitive salary Dental insurance Health insurance Training & development What does a Contents Specialist with Paul Davis do? Handle property of others with care, empathy and professionalism Take pride when your team completes projects on budget with an exceptional customer experience Show a sense of urgency while communicating through modern technology Why Join the Team? Paul Davis is an industry leader in restoration and reconstruction for insurance providers and commercial properties throughout the United States and Canada. We are growing locally and have career opportunities for individuals who want purpose out of their work. We love creating an opportunity for our team members, providing industry training, and giving Contents Specialists the opportunity to become experts in the field through certifications and Paul Davis University. Built upon principles of customer service, dynamic decision-making, and leadership, we have the tools to continue our rapid growth. Our team puts emphasis on living our Vision, Mission, and Values to be more than just a service provider. You are essential to coordinate teams effectively and ensure that jobs are performed profitably. Values: Deliver what you promise. Respect the individual. Have pride in what you do. Practice continuous improvement. Vision: To provide extraordinary care while serving people in their time of need. Mission: To provide opportunities for great people to deliver Best in Class results. Why the Team Needs You? Serving others after a disaster has struck their property is not easy. Everyone within Paul Davis needs to have a world-class work ethic, serious attention to detail, and love to help people. It is challenging to make customers happy when faced with a traumatic event, but you will love being a Contents Specialist if you take pride in your work and have fun while working with others. You will be practicing continuous improvement every day as you work to improve the performance of your team! Team Compensation and Benefits: Monthly cross-training opportunities to advance your career Flex schedule - at Paul Davis we are committed to our team and their well-being. We have instituted the ability to flex hours that ensures team members get the time they need for personal matters while still being able to work. Open to part-time as well. Paid training Referral program Great culture and team dynamic Team Qualifications (Requirements): Excellent written and verbal communication skills IICRC Training & Designations a plus (Fire, Water, Odor, Upholstery Restoration) Ability to adapt to change Valid driver's license with a clean record Have the ability to work nights/weekends and overtime, if needed Knowledge of contents software Role on the Team (Job Responsibilities): Self-managing and time management skills Writing estimates per carrier guidelines for pack-outs, content cleaning, pack backs, and laundry restoration Job schedule management and coordination Focus and dedication to providing excellent customer service. Assist other team members when needed and foster a positive working relationship with other departments. Meet clients and adjusters on-site to assist in issue resolution and provide a professional opinion. Maintain inventory of clean, properly stocked, and organized trucks along with all company equipment. Manage projects and existing crews Supervise pack-outs and inventory/evaluation of items Please apply if you think you have what it takes to serve others and deliver a world-class service when others need it the most. We are looking forward to discussing this opportunity with you. We support and hire Veterans and we are an Equal Opportunity Employer

What you’ll do

The Contents Specialist is responsible for managing property restoration projects, including inventory evaluation, pack-outs, and writing estimates. They also coordinate teams, meet with clients and adjusters, and ensure all work is performed profitably and professionally.

Requirements

Candidates must possess excellent communication skills, the ability to adapt to change, and a valid driver's license with a clean record. Experience with contents software and IICRC certifications are considered assets for this role.

Benefits

• Company car
• Competitive salary
• Dental insurance
• Health insurance
• Training & development
• Flex schedule
• Paid training
• Referral program

Listed skills

• Customer service · Preferred
• Project management · Preferred
• Inventory management · Preferred
• Team Leadership · Preferred
• Time management · Preferred
• Communication Skills · Preferred
• adaptability · Preferred
• Supervision · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer service
• Project management
• Inventory management
• Team leadership
• Time management
• Communication skills
• Estimation writing
• Adaptability
• Problem resolution
• Contents software
• Restoration
• Supervision
• Commercial Real Estate
• Empathy
• Professionalism
• Strong Work Ethic
• Valid Driver's License
• Management
• Decision Making
• Customer Service
• Communication
• Continuous Improvement Process
• Leadership
• Institute Of Inspection Cleaning And Restoration Certification
• Inventory Management
• Project Management
• Time Management
• Upholstery
• Verbal Communication Skills
• Writing
• Coordinating
• Detail Oriented

Job areas

• Construction
• Customer Service & Support
• Management & Leadership
• Trades
• Logistics
• Content Specialist
• Project Management Analyst
• Management and Organization Analysts
• Project Management Specialists

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