Emergency Lead Restoration Technician

Job summary

Perform water mitigation, tarping, board-up, mold remediation, asbestos and lead abatement, and carpet cleaning or reinstallation according to company and industry standards. Lead and support team members, maintain vehicles and equipment, provide customer service, participate in on-call coverage, and assist with warehouse and facility tasks.

Job details

Benefits Opportunity for advancement Training & development Vision insurance Dental insurance Essential Duties/Responsibilities High-level performance of water mitigation, tarping, board up, mold remediation, asbestos/lead abatement, and carpet cleaning/re-installation services according to Paul Davis and industry specifications under the supervision of the Mitigation Manager. Strong Leadership, organization, and problem-solving abilities Safety Focus Focus and dedication to providing excellent customer service. Maintain a clean, properly stocked, and organized truck and maintain all company equipment. Be accessible by phone and participate, as necessary, in the on-call schedule. Assist in warehousing and facility-related tasks when necessary. You will assist other team members as you see opportunities arise and be a leader for the team when needed. Competency – Knowledge, Skills, And Abilities Excellent Communication skills Ability to be assertive, empathetic, inspiring, and engaging to others Ability to work independently Ability to pass and maintain a satisfactory background check Ability to operate a vehicle safely Knowledge of Microsoft Office applications (Outlook, One Drive) Stress Management and Composure Problem Solving and Conflict Resolution Maintain a level of confidentiality Follow the Paul Davis Values, Vision, Mission, and 10 Serving Basics All other duties as assigned Required Education And Experience Customer Service experience 1 plus year experience in a craft, trade, or manual labor position or equivalent schooling Preferred Education And Experience IICRC Certified, as an asset, Water Remediation Technician (WRT) certification One or more years’ experience within the restoration industry Physical Requirement Must be able to stay in a stationary position up to 25% of the time within a vehicle. Constantly moves about job sites Constantly positions self to move about job sites, stairs, walkways, roofs, crawl spaces Occasionally ascends and descends a ladder to complete jobs Must be able to observe and perceive information on a computer and documents Must be able to communicate and converse with customers over the phone and face to face Frequently will lift to 75lbs Ability to safely operate a company vehicle Work Environment The employee will be constantly working outdoors and be exposed to outdoor weather conditions. The employee will occasionally be working indoors in the office. The employee will be exposed to air conditioning and heat. The employees will be exposed to normal noises throughout the office. Travel This position will require up to 100% local travel to job sites (as needed). Compensation: $22.00 per hour Since 1966, Paul Davis has been an industry leader in the areas of property damage mitigation, reconstruction and remodeling. With more than 370 offices in our franchise network, the company serves residential, institutional, and commercial customers and clients across the United States and Canada. We have built our heritage one project at a time, establishing a reputation for performance, integrity and responsibility among customers and carriers alike. Whether property damage is caused by water, fire, smoke, storms or other disasters, we deliver on our promise to deliver excellence, expertise and a customer experience that is second to none. At Paul Davis, our passion for quality drives everything we do. Our Vision To Provide Extraordinary Care While Serving People In Their Time Of Need. Our Values Deliver What You Promise Respect The Individual Have Pride In What You Do Practice Continuous Improvement Our Mission To provide opportunities for great people to deliver Best in Class results Because Paul Davis is a franchise organization, benefits vary based on franchisee.

What you’ll do

Perform water mitigation, tarping, board-up, mold remediation, asbestos and lead abatement, and carpet cleaning or reinstallation according to company and industry standards. Lead and support team members, maintain vehicles and equipment, provide customer service, participate in on-call coverage, and assist with warehouse and facility tasks.

Requirements

Requires customer service experience and at least one year of experience in a craft, trade, or manual labor role, or equivalent schooling. IICRC Water Remediation Technician certification and restoration-industry experience are preferred; candidates must also be able to safely operate a vehicle, pass a background check, and meet the physical demands of the role.

Benefits

• Opportunity For Advancement
• Training And Development
• Vision Insurance
• Dental Insurance

Listed skills

• Customer service · Preferred
• Problem solving · Preferred
• Communication · Preferred
• Microsoft Office · Preferred
• Team Leadership · Preferred
• Conflict Resolution · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Water Mitigation
• Tarping
• Board-Up
• Mold Remediation
• Asbestos And Lead Abatement
• Carpet Cleaning And Reinstallation
• Team Leadership
• Customer Service
• Problem-Solving
• Communication
• Safety Focus
• Conflict Resolution
• Stress Management
• Vehicle Operation
• Microsoft Office
• Equipment Maintenance

Job areas

• Construction
• Trades
• Management & Leadership
• Customer Service & Support
• Security & Safety

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