Seasonal Retail Associate - Hilltop Mall

Job summary

The associate is responsible for assisting customers on the sales floor and at the register to ensure a positive shopping experience. They also maintain product presentations and restock merchandise to meet customer needs.

Job details

Do you like serving customers and doing everything you can to make them happy? Do you like working in a fast and ever changing environment, with new shops, new fashion, and new technology? Well.being a Seasonal Retail Associate at JCPenney might be the position for you! The Seasonal Retail Associate is a position that's always on the lookout for customers that need assistance or merchandise that needs to reset. As a seasonal hire you will have a defined employment time period. Your manager will communicate with you what your last day worked will be as the peak season comes to an end. Primary Responsibilities: Assists customers: You seek out customers and do whatever you can to make their experience great from the sales floor to the register. You listen, you help, and you make them want to come back! Adjusts to customer flow: You are always on the move and available to provide assistance to customers or your co-workers. Maintains product presentation: You are always making adjustments to display the latest fashion and merchandise trends after the customer has taken time to explore all of our great products! Replenish and restock the store: You understand the needs of the customer. When merchandise is getting low, you know just where to get more to ensure all of our customers have the styles and sizes they need. Participates in a learning environment: You absorb new information from your peers or training materials on our merchandise or business processes. Core Competencies & Accomplishments: Results: Solve problems and make smart decisions that drive sales, profit or customer service; execute your work efficiently and effectively; inspire strong performance in yourself and others Ownership: Provide great customer service; cooperate and build positive, inclusive and respectful relationships; take accountability for your actions and outcomes Intensity: Proactively find ways to improve the customer experience; show the confidence and courage to do what's right; take action with energy and urgency What you get: If eligible, we offer a competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays*, and 401(k) with Company match. All associates are eligible for an associate discount on JCPenney merchandise. For paid holidays, associates who are eligible for paid vacation (MTO) are also eligible for eight paid holidays during the calendar year. All store hourly associates scheduled to work on a designated holiday will receive additional compensation. *For paid vacation days, as well as eligibility requirements for other benefits, please visit http://www.yourjcpbenefits.com About JCPenney: JCPenney is the shopping destination for diverse, working American families. With inclusivity at its core, the Company's product assortment meets customers' everyday needs and helps them commemorate every special occasion with style, quality, and value. JCPenney offers a broad portfolio of fashion, apparel, home, beauty, and jewelry from national and private brands and provides personal services including salon, portrait and optical. The Company and its 50,000 associates worldwide serve customers where, when, and how they want to shop - from jcp.com to more than 650 stores in the U.S. and Puerto Rico. In 2022, JCPenney celebrates 120 years as an iconic American brand by continuing its legacy of connecting with customers through shopping and community engagement. Please visit JCPenney's Newsroom to learn more and follow JCPenney on Facebook, Instagram, Twitter, and LinkedIn. Pay Range USD $15.00/Hr -USD $18.75/Hr.

What you’ll do

The associate is responsible for assisting customers on the sales floor and at the register to ensure a positive shopping experience. They also maintain product presentations and restock merchandise to meet customer needs.

Requirements

Candidates should be able to work in a fast-paced environment and adapt to changing customer flow. They must demonstrate strong customer service skills and the ability to learn business processes.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Term life insurance
• Paid vacation
• Paid holidays
• 401(k) with company match
• Associate discount

Listed skills

• Time management · Preferred
• Customer service · Preferred
• Teamwork · Preferred
• Problem solving · Preferred
• Decision Making · Preferred
• Communication · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer service
• Sales floor assistance
• Merchandise display
• Restocking
• Problem solving
• Decision making
• Communication
• Teamwork
• Accountability
• Time management
• Product Assortment
• Courage
• Productivity Improvement
• Business Process
• Customer Service
• Sales
• Merchandising
• Visual Merchandising

Job areas

• Retail
• Customer Service & Support
• Sales
• Seasonal Retail Associate
• Retail Sales Associate (General)
• Shop Sales Assistants
• Retail Salespersons

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