Opens an external site
- Employment type
- Full-time
- Experience level
- Mid-level · 2+ years
- Minimum education
- High school
- Posting language
- English
- Working hours
- 40 hours per week
Job summary
The Maintenance Shop Supervisor is responsible for coordinating and auditing vehicle maintenance repairs while managing, training, and mentoring a team of technicians. They must ensure operational efficiency, safety compliance, and high levels of customer satisfaction within the facility.
Job details
Position Summary: As a Penske Maintenance Supervisor you will use your excellent communication, organization, and multitasking skills to engage your diesel technicians, maintain good morale among your team, and keep your customers happy. Regular duties include coordinating, scheduling and auditing of vehicle maintenance repairs to include preventative, mechanical and electrical repair to tractors, trucks and trailers. You will be involved in the hiring, training, and ongoing development of vehicle maintenance technicians to ensure that our highly skilled workforce is able to meet customer expectations. Preferred candidates will have at least 3+ years in fleet vehicle maintenance experience overseeing technicians. Minimally qualified candidates will have at least 3 years of team management in an environment with strong operational metrics. This is a great position to grow into a leadership role with Penske – and you don’t need to be a mechanic. Location: 3650 46 Ave SE, Calgary Schedule: Day Shift - Tuesday to Saturday Salary + Bonus What we offer you: * Modern and Clean Work Environment * Competitive Salary * Attractive Shift Premiums * New Equipment and Technology from variety of suppliers/dealerships * RRSP Program with Company Match * Affordable Health & Dental Benefit Package * Free Uniforms and Laundry Service * Tool and Boots Allowance * Vacation time + 11 paid statutory holidays + Paid sick days * Tuition Reimbursement * Employee Assistance Program * Opportunity for Advancement Throughout the Company * Partner’s discounts All new maintenance supervisors at Penske are enrolled in a training program to provide you with critical job skills, including vehicle componentry and maintenance technology. The training focuses on service department management, effectively leading associates and customer engagement. Major Responsibilities: * Prioritize and assign work to meet customers’ needs * Ensure quality, compliance, and safety of Penske’s assets * Control repair, inventory, and labor costs * Meet and exceed customer satisfaction * Coach and mentor technicians and CSRs * Monitor associate work levels * Facility management, assuring a clean and safe working environment * Other duties and tasks as required by the manager QUALIFICATIONS Qualifications: * Ability and desire to work in a positive, fast paced and high energy environment * Full Class 5 Driver's License * 3-5 years fleet maintenance management experience preferred, or at least 3 years of team management in an environment with strong operational metrics. * High School Diploma or equivalent required * Associates or Tech School degree preferred * Strong customer service and organizational skills required * Proficiency with computers including Microsoft Office and web based applications preferred * Regular, predictable, full attendance is an essential function of the job * Willingness to travel as necessary within the district (customers yards, close geographical area and training sites), work the required schedule, work at the specific location required, complete Penske employment application, submit to employment reference checks. Physical Requirements: * The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * The associate will be required to remember and understand certain instructions, guidelines or other information. The associate must be able to see and verbally communicate. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus. * While performing the duties of this job, the associate will be required to move frequently, stand, walk, and sit. The associate is frequently required to use hands to touch, handle, and feel, and to reach with hands and arms. The associate must be able to regularly lift and/or move up to 50lbs/23kg and occasionally lift and/or move up to 100lbs/45kg. Penske is committed to the principle of equity in employment. About Penske Truck Leasing/Transportation Solutions Penske Truck Leasing/Transportation Solutions is a premier global transportation provider that delivers essential and innovative transportation, logistics and technology services to help companies and people move forward. With headquarters in Reading, PA, Penske and its associates are driven by a dedication to excellence and a commitment to customer success. Visit Go Penske [https://www.gopenske.com/] to learn more.
What you’ll do
The Maintenance Shop Supervisor is responsible for coordinating and auditing vehicle maintenance repairs while managing, training, and mentoring a team of technicians. They must ensure operational efficiency, safety compliance, and high levels of customer satisfaction within the facility.
Requirements
Candidates must have at least 3 years of team management experience, preferably in fleet maintenance, and possess a valid Class 5 Driver's License. A high school diploma is required, with a preference for an associate or technical school degree.
Benefits
- RRSP Program with Company Match
- Health & Dental Benefit Package
- Free Uniforms
- Laundry Service
- Tool and Boots Allowance
- Vacation time
- Paid statutory holidays
- Paid sick days
- Tuition Reimbursement
- Employee Assistance Program
- Partner’s discounts
Listed skills
- Team Leadership · Preferred
- Customer service · Preferred
- Inventory Control · Preferred
- Communication · Preferred
- Organization · Preferred
- Multitasking · Preferred
- Microsoft Office · Preferred
- Safety Compliance · Preferred
Other relevant skills
Identified from the job description. Confirm important requirements above.
- Fleet maintenance management
- Team leadership
- Customer service
- Preventative maintenance
- Mechanical repair
- Electrical repair
- Staff training
- Operational metrics
- Facility management
- Inventory control
- Labor cost control
- Communication
- Organization
- Multitasking
- Microsoft Office
- Safety compliance
- Energetic
- Customer Success Management
- Vehicle Maintenance
- Organizational Skills
- Electrical Diagnostics And Repairs
- Fleet Maintenance Management
- Valid Driver's License
- Auditing
- Management
- Customer Service
- Customer Engagement
- Discounts And Allowances
- Employee Assistance Programs
- Facility Management
- Leadership
- Innovation
- Team Management
- Scheduling
- Coordinating
- Prioritization
Job areas
- Logistics
- Transportation
- Management & Leadership
- Trades
- Customer Service & Support
- Maintenance Shop Supervisor
- Maintenance Supervisor
- Mechanical Engineering Technicians
- First-Line Supervisors of Mechanics, Installers, and Repairers
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