Banking Job - Mandarin Speaking Associate Customer Service – London - iw

Banking Job - Mandarin speaking Operations Assistant - London - wm £Depending on experience Permanent Central London Ref: 23116 Please follow us on WeChat to see all our Cantonese and Mandarin jobs, interview tips and London news: Your New Job Title: Mandarin speaking Operations Assistant Please click for similar jobs The Skills You'll Need: Mandarin, SWIFT, payment, loan admin, settlement, operation experience in banking or finance Your New Salary: depending on experience Office based Perm Start: ASAP To be successful in this role our client has said it is essential that candidates: have Mandarin to native level have operations experience in banking or finance sector If that means this job isn’t a match for you please view our other vacancies for one that may be a better fit. What You'll Be Doing Prepare daily cash movement reports. Manage payments preparation, fund transfers and issue trade confirmation; Investigate and resolve discrepancies in the settlement amounts, as well as reconcile cash breaks. Maintain counterparties’ information and SSI against in-house systems. Actively participate in projects for new systems and new products launches. Support the implementation of new products and system modifications by liaising with the Head Office and other stakeholders. ; Collaborate with the Head Office and IT to ensure efficient department operations. Assist department members in handling any operational issues. Undertake additional tasks as assigned by the Senior Manager and the Head of Operations. Maintain effective communication with leadership, providing updates on issues, concerns and successes. Provide coverage for other back-office functions as needed. The Skills You'll Need To Succeed Experience within a banking role. Understanding of payments schemes (CHAPS and SWIFT). Solid understanding of the UK payment system including Interbank Clearing, Nostro account reconciliations and CHAPS processes. Experienced in handling SWIFT operations. Strong communication skills in both written and verbal in English and Mandarin. Highly organised and able to work under pressure and meet specific deadlines. Excellent attention to detail. Relevant professional qualifications. Proficiency in Microsoft excel. Team player with diligent work ethic and strong communications abilities. Please follow us on Linkedin: https://www.linkedin.com/company/people-first-team-china We would be grateful if you could send your CV as a Word document. If your application is successful, you will be contacted within 7 days. We regret that due to the high volume of applications we receive we cannot provide feedback on individual CVs. Please note that we can only consider candidates who are eligible to work in the UK and are able to provide relevant supporting documentation. People First is committed to increasing diversity, and maintaining an inclusive workplace culture. We welcome applications from all qualified candidates regardless of their ethnicity, race, gender, religious beliefs, sexual orientation, age, marital status or whether or not they have a disability. People First (Recruitment) Limited acts as an employment agency for permanent and fixed term contract recruitment and as an employment business for the supply of temporary workers. Please note that by applying for this job you accept our Terms of Use and Privacy Policy which can be found on our website. Click for more Banking jobs from People First Banking in London, your Banking recruitment specialists. apply for this job Application form Firstname * Lastname * Your Email Address * Your Telephone Number Upload CV * CV File Types Allowed: pdf, doc, docx, rtf Passport / Visa Status * Please Select Status - UK/Irish Passport Holder Indefinite Leave to Remain EU Settled/Pre settled status UK Spouse/Partner Global Business Mobility Dependent Tier 1 visa holder Tier 1 Dependent Tier 2 visa/Skilled Worker visa holder Tier 2 Dependent/Skilled Worker Dependent Tier 4/Student visa holder Tier 4/Student visa Dependent Youth Mobility Scheme (YMS) BNO Passport Holder Leave outside the Immigration Rules (LOTR) Graduate Visa holder High Potential Individual India Young Professionals Scheme visa Other – with the right to work in the UK Other – need visa sponsorship to work in the UK Target salary Unspecified £0 - £19,000 £20,000 - £29,000 £30,000 - £39,000 £40,000 - £49,000 £50,000 - £59,000 £60,000 - £79,000 £80,000 - £99,000 £100,000 - £149,000 £150,000 - £199,000 £200,000+ Where did you hear about us? * Please select one from below - LinkedIn Google Reed CVLibrary TotalJobs WeChat MixB Indeed E-financial careers Eikoku News Digest Journey Word Of Mouth Other Agree to terms and conditions? * By submitting your CV you consent to your information being processed by People First in accordance with our Privacy Notice. Please tick to acknowledge your agreement with the terms set out in our Privacy Notice reCAPTCHA recent jobs within this team Banking Job - Mandarin Speaking Associate Customer Service – London - iw epending on experience | Permanent | Central London | Ref: 23493 People First Banking Team China - Mandarin speaking Jobs Banking Job - Mandarin speaking Senior Associate Customer Due Diligence - London - iw epending on experience | Permanent | Central London | Ref: 23492 People First Banking Team China - Mandarin speaking Jobs Mandarin speaking Job - Associate Administration - London - iw epending on experience | Permanent | Central London | Ref: 23491 Team China - Mandarin speaking Jobs Banking Job - Mandarin spkg Corporate Banking Relationship Manager (Credit Analyst) - London - rj ompetitive | Permanent | Central London | Ref: 23442 People First Banking Team China - Mandarin speaking Jobs

The role involves managing daily cash movement reports, fund transfers, and trade confirmations while resolving settlement discrepancies. Additionally, the associate will support new product launches and maintain counterparty information in coordination with the Head Office and IT.

Candidates must have native-level Mandarin and professional experience in banking or finance operations. Proficiency in SWIFT, CHAPS, and UK payment systems is essential for success in this role.

Identified from the job description. Confirm important requirements above.

• Mandarin
• SWIFT
• Payment Processing
• Loan Administration
• Settlement
• Banking Operations
• Cash Movement Reporting
• Nostro Account Reconciliation
• CHAPS
• Microsoft Excel
• English Communication
• Interbank Clearing

• Finance & Accounting
• Administrative
• Customer Service & Support

Minimum education

Professional degree

Minimum experience

2+ years

Apply by

Aug 25, 2026

Posting language

English

Working hours

40 hours per week

Seniority

Entry level