Banking Job - Mandarin Speaking Associate Customer Service – London - iw

Mandarin speaking Job - Solution Manager (System) - rj £Highly competitive, depending on experience Permanent - Hybrid Central London Ref: 23126 Please follow us on WeChat to see all our Cantonese and Mandarin jobs, interview tips and London news: Please click for similar jobs Job Title: Mandarin speaking Solution Manager (System) The Skills You'll Need: Fluent Mandarin and English, with UK experience in System Engineering / IT Infrastructure, able to do frequent client visits when required Your New Salary: Highly competitive, depending on experience Job status: Permanent, hybrid working with 2 days WFH (subject to approval) Location: Central London Solution Manager - Summary Work as part of the Operations Support team to provide technical solutions for the company’s products and services, including Telecom and DICT services, to enterprise and carrier customers. This role involves all stages of the pre-sales lifecycle, including attending technical meetings, gathering customer requirements, and proposing suitable solutions in a timely manner. The position also provides technical support during the implementation phase, including provisioning, deployment, migration, and coordination with vendors where necessary, as well as ongoing support for after-sales services when required. The main responsibility of this position is to design and deliver DICT and Telecom infrastructure projects, with a strong focus on Private/Public Cloud Environments, Virtualization platforms, Windows technologies, Linux systems, and storage solutions. The role holder will be accountable for delivering end-to-end IT infrastructure solutions, supporting both pre-sales and post-sales activities such as solution architecture, implementation, testing, and maintenance. As part of the team, the ideal candidate will work closely with customers and internal stakeholders to design, develop, and manage solutions that meet complex technical requirements and ensure successful project delivery. Solution Manager - What You'll Be Doing Understand the technical requirements of the customer, reading between the lines to build a solution that outperforms the competitor's offering. Apply technical knowledge to analyse, investigate and resolve assigned project challenges. Preparing projects require documentation and reports to a high standard for all phases of the project. Participate in system level design reviews, and program management reviews to assess design maturity, requirements compliance and to provide informed technical recommendations to the customer. Solution Manager - The Skills You'll Need To Succeed Fluent in spoken and written Mandarin and English. Bachelor's degree or above in Telecommunication/Computing Engineering related subjects. Relevant certification for the requested technology - VCP, HCIE-Storage, CCNA, Microsoft Certified, A+, Linux+. Extensive experience supporting the sales of enterprise storage, systems or solutions. Senior level of work experience in technical implementation engineering, specific to system and virtualization technologies. Hands-on experiences in DICT products & solutions: Public/Private Cloud, Microsoft Server, SAN/NAS architecture, virtualization technologies. Problem solving - ability to use skillset to solve challenges / issues. Commercial awareness - ability to compare solutions to find best fit from technical and commercial perspective. Commitment to personal development – pushes to improve skillset/stay up to date in their field. Good communication skills, work well with customers and colleagues. Able to do frequent client visits when required Candidates with less experience will be considered for a junior position. Please follow us on Linkedin: https://www.linkedin.com/company/people-first-team-china We would be grateful if you could send your CV as a Word document. If your application is successful, you will be contacted within 7 days. We regret that due to the high volume of applications we receive we cannot provide feedback on individual CVs. Please note that we can only consider candidates who are eligible to work in the UK and are able to provide relevant supporting documentation. People First is committed to increasing diversity, and maintaining an inclusive workplace culture. We welcome applications from all qualified candidates regardless of their ethnicity, race, gender, religious beliefs, sexual orientation, age, marital status or whether or not they have a disability. People First (Recruitment) Limited acts as an employment agency for permanent and fixed term contract recruitment and as an employment business for the supply of temporary workers. Please note that by applying for this job you accept our Terms of Use and Privacy Policy which can be found on our website. Click for more Mandarin speaking jobs from People First Team China in London, your Mandarin recruitment specialists. apply for this job Application form Firstname * Lastname * Your Email Address * Your Telephone Number Upload CV * CV File Types Allowed: pdf, doc, docx, rtf Passport / Visa Status * Please Select Status - UK/Irish Passport Holder Indefinite Leave to Remain EU Settled/Pre settled status UK Spouse/Partner Global Business Mobility Dependent Tier 1 visa holder Tier 1 Dependent Tier 2 visa/Skilled Worker visa holder Tier 2 Dependent/Skilled Worker Dependent Tier 4/Student visa holder Tier 4/Student visa Dependent Youth Mobility Scheme (YMS) BNO Passport Holder Leave outside the Immigration Rules (LOTR) Graduate Visa holder High Potential Individual India Young Professionals Scheme visa Other – with the right to work in the UK Other – need visa sponsorship to work in the UK Target salary Unspecified £0 - £19,000 £20,000 - £29,000 £30,000 - £39,000 £40,000 - £49,000 £50,000 - £59,000 £60,000 - £79,000 £80,000 - £99,000 £100,000 - £149,000 £150,000 - £199,000 £200,000+ Where did you hear about us? * Please select one from below - LinkedIn Google Reed CVLibrary TotalJobs WeChat MixB Indeed E-financial careers Eikoku News Digest Journey Word Of Mouth Other Agree to terms and conditions? * By submitting your CV you consent to your information being processed by People First in accordance with our Privacy Notice. Please tick to acknowledge your agreement with the terms set out in our Privacy Notice reCAPTCHA recent jobs within this team Banking Job - Mandarin Speaking Associate Customer Service – London - iw epending on experience | Permanent | Central London | Ref: 23493 People First Banking Team China - Mandarin speaking Jobs Banking Job - Mandarin speaking Senior Associate Customer Due Diligence - London - iw epending on experience | Permanent | Central London | Ref: 23492 People First Banking Team China - Mandarin speaking Jobs Mandarin speaking Job - Associate Administration - London - iw epending on experience | Permanent | Central London | Ref: 23491 Team China - Mandarin speaking Jobs New Job - Lifecycle Marketing Specialist - London £21.20 - £31.97 per hour (£41,340 - £62,342 per annum equivalent) | Temporary - Hybrid | Central London | Ref: 23488 People First Professional - Business Critical Support Jobs

Design and deliver end-to-end DICT and Telecom infrastructure solutions for enterprise and carrier customers. Manage the full project lifecycle from pre-sales requirement gathering to implementation, testing, and ongoing after-sales support.

Requires fluency in Mandarin and English with a degree in Telecommunications or Computing Engineering. Candidates must have extensive experience in system engineering, virtualization, and cloud environments, supported by relevant technical certifications.

Identified from the job description. Confirm important requirements above.

• Fluent Mandarin
• Fluent English
• System Engineering
• IT Infrastructure
• Solution Architecture
• Virtualization
• Cloud Computing
• Windows Technologies
• Linux Systems
• Storage Solutions
• Pre-sales
• Post-sales Support
• Problem Solving
• Commercial Awareness
• Client Management
• Technical Documentation

• Technology
• Engineering
• Consulting
• Sales
• Customer Service & Support

Minimum education

Professional degree

Minimum experience

5+ years

Apply by

Aug 25, 2026

Posting language

English

Working hours

40 hours per week

Office presence

3 days per week

Seniority

Mid-Senior level