Director of Care - Full-Time
- Waterloo, ON
- On-site
- Posted Aug 13, 2026
- 1 position
Opens an external site
- Employment type
- Full-time
- Experience level
- Senior · 5+ years
- Minimum education
- Bachelor’s degree
- Posting language
- English
- Working hours
- 40 hours per week
Job summary
The Director of Care provides clinical and operational leadership for nursing services to ensure high-quality, resident-centred care. They are responsible for maintaining regulatory compliance, mentoring staff, and championing quality improvement initiatives within the long-term care home.
Job details
Why You’ll Love This Role This is a meaningful opportunity to lead clinical excellence and resident-centred care in long-term care. As our Director of Care (DOC), you’ll provide clinical and operational leadership for nursing and personal care services – ensuring care is safe, high-quality, and grounded in residents’ needs and preferences. You’ll set clear standards for professional practice and oversee care delivery to support consistent documentation, sound clinical decision-making, and a positive resident and family experience. You’ll champion continuous quality improvement and resident safety, ensuring the Home remains compliant with the Fixing Long-Term Care Act, Ministry requirements, and Accreditation Canada standards. If you’re a compassionate clinical leader who thrives on strengthening systems and developing people, this role offers the chance to make a direct, lasting impact every day. What You’ll Be Responsible For In this role, you will: · Provide overall leadership and oversight for nursing and personal care services · Ensure care is delivered safely, consistently, and in alignment with resident-centred standards · Maintain compliance with the Fixing Long-Term Care Act, Ministry of Long-Term Care (MLTC) requirements, and applicable directives · Support accreditation readiness and standards, including Accreditation Canada requirements · Champion resident- and family-centred care and quality of life initiatives · Lead implementation of clinical components of the Quality Improvement Plan (QIP), ensuring practice-level changes are embedded within nursing and care teams · Support Infection Prevention and Control (IPAC) practices and outbreak preparedness · Recruit, develop, and mentor nursing leadership and frontline staff; support performance and professional practice expectations · Promote effective interdisciplinary practice with medical staff and other departments to support care planning and resident outcomes · Contribute to operational planning, budgeting, and strategic initiatives to support sustainable service delivery Who You’ll Work With You will report to the Executive Director and serve as a key member of the Home Leadership Team, providing clinical leadership for nursing and personal care services. You’ll work in close partnership with the Director of Quality and Risk on clinical quality and safety priorities and maintain strong relationships with medical staff and interdisciplinary leaders to support resident outcomes and inspection readiness. What You Bring We’re looking for someone who brings clinical expertise, leadership, and heart. You’ll thrive in this role if you have: · Registered Nurse in good standing with the College of Nurses of Ontario (CNO) · Must have a minimum of one year of experience working as an RN in a Long-Term Care · Must have a minimum 3 years of progressive leadership and managerial experience in a healthcare setting (long-term care preferred) · Strong knowledge of Ontario long-term care legislation, inspection processes, and best practices · Experience with quality improvement, resident safety, and Accreditation Canada standards · Demonstrated ability to lead teams, manage change, and build staff capability · Excellent communication, relationship-building, and problem-solving skills · Master’s degree in Nursing, Health Administration, Leadership, or related field (preferred) · Additional training in quality, safety, IPAC, or healthcare leadership · RNAO member Thank you for your interest in joining peopleCare! We are excited to learn more about you and the experience you would bring to our team. peopleCare is committed to an inclusive and accessible recruitment process. Accommodations are available upon request for candidates participating in all stages of the recruitment and selection process. This posting is for an existing vacancy. peopleCare does not use artificial intelligence to screen, assess, or select applicants. All applications are reviewed by members of our recruitment team. Compensation for this role will be discussed during the interview process and will be determined based on the successful candidate’s qualifications, experience, and internal equity.
What you’ll do
The Director of Care provides clinical and operational leadership for nursing services to ensure high-quality, resident-centred care. They are responsible for maintaining regulatory compliance, mentoring staff, and championing quality improvement initiatives within the long-term care home.
Requirements
Candidates must be a Registered Nurse in good standing with the CNO and possess at least one year of experience in long-term care. Additionally, a minimum of three years of progressive leadership experience in a healthcare setting is required.
Listed skills
- Recruitment · Preferred
- Regulatory Compliance · Preferred
- Leadership · Preferred
- staff · Preferred
- Quality Improvement · Preferred
- Compliance · Preferred
- Planning · Preferred
- safety · Preferred
- Time · Preferred
- Resident-Centred · Preferred
- Resident · Preferred
- Personal Care · Preferred
Other relevant skills
Identified from the job description. Confirm important requirements above.
- Clinical leadership
- Nursing management
- Long-term care
- Quality improvement
- Resident safety
- Regulatory compliance
- Staff mentorship
- Infection prevention and control
- Strategic planning
- Budgeting
- Interdisciplinary collaboration
- Change management
- Documentation
- Clinical decision-making
- Accreditation readiness
- Clinical Leadership
- Compassion
- Quality Improvement
- Artificial Intelligence
- Care Planning
- Decision Making
- Communication
- Training And Development
- Continuous Quality Improvement (CQI)
- Leadership
- Problem Solving
- Long-Term Care
- Nursing
- Operational Planning
- Personal Care
- Preparedness
- Relationship Building
Job areas
- Healthcare
- Management & Leadership
- Social Services
- Director of Care
- Director of Nursing
- Health Service Managers
- Medical and Health Services Managers
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