Service Cashier (Brampton Chrysler Dodge Jeep Ram)

Job summary

The Service Cashier is responsible for scheduling service appointments, managing customer inquiries via phone and email, and directing them appropriately. Additionally, the role involves providing administrative support, such as filing and assisting the service department with seasonal tire storage.

Job details

Here we GROW Again! Performance Auto Group is thrilled to announce the newest addition to our growing family Brampton Chrysler Dodge Jeep Ram! Located at 190 Canam Crescent in the Brampton Auto Mall, our fantastic team will be sure to wow you! Brampton Chrysler Dodge Jeep Ram is looking for a Service Cashier to join their team! About Us Performance Auto Group, is a leading automotive group, whose purpose is to be the preferred automotive group by fostering fair and respectful relationships that positively impact our team, customers, partners, and communities. Our core values as an organization are the principles we were built on that guide us today: Great Experience: Every customer is entitled to a great experience Integrity: We are honest and transparent in our actions Diversity: We are stronger through the inclusion of people, brands and ideas Innovation: We passionately embrace opportunities for new and continuous improvements Empowerment: We encourage and support our people in taking initiative Giving Back: We positively impact the communities in which we live, work and raise families Here’s what you’ll deliver: Directing all customer inquiries accordingly. Scheduling service appointments for client vehicles in a courteous and efficient manner. Must keep the appointment schedule up-to-date. Handling customer inquiries by phone and email. Ability to work in a fast-paced environment with multiple deadlines. Confirming service appointments, confirming time, date and transportation needs with clients. Ensuring customer satisfaction meets company and manufacturers’ standards. Assisting in administrative work, such as filing or other duties. Assisting the service department with seasonal tire storage. Other duties as requested by the Service Manager. What you need to succeed: At least 1 year of customer service experience is required. Reception and/or Dealership experience is considered an asset. Strong verbal and written communication skills. Team player, quick thinker and multi-tasking skills. Strong computer skills required. Excellent customer service skills. Proven interpersonal skills combined with a pleasant phone manner. Strong problem analysis and problem solving skills. Willing to work as a member of a team. What’s in it for you? Excellent management support and guidance Opportunities through our Internal career mobility program Access to health, dental and vision insurance Disability, critical illness and life insurance for the unexpected Our Employee Assistance Plan (EAP) for you and your family's wellness Discount on vehicles, service and parts for you and your family Discounts to retailers and service providers across the country Free and engaging employee events Did we mention we love giving back to our communities?! Job Type: Full Time - Permanent Compensation (expected hourly wage): $18.00 - $20.00 per hour. The starting rate will be set within this range based on job-related factors such as relevant skills and experience. Performance Auto Group is a leading automotive company in Ontario with over 2000 employees, 23 brands and 44 locations in Brampton, Brantford, Bolton, Grimsby, Mississauga, Orangeville, St. Catharines, Huntsville and Toronto. Performance Auto Group also includes AutoPlanet, Canada’s largest indoor used car showroom. This recruitment process involves the use of artificial intelligence, and this job posting is for an existing vacancy. Performance Auto Group is an equal opportunity employer. Accommodations are available throughout the recruitment and selection process in accordance with applicable legislation. We thank all applicants for their interest; however, only those selected for an interview will be contacted. #LI-FS1 #SP

What you’ll do

The Service Cashier is responsible for scheduling service appointments, managing customer inquiries via phone and email, and directing them appropriately. Additionally, the role involves providing administrative support, such as filing and assisting the service department with seasonal tire storage.

Requirements

Candidates must have at least one year of customer service experience and strong verbal and written communication skills. Proficiency in computer use and the ability to work in a fast-paced, team-oriented environment are essential.

Benefits

• Health insurance • Dental insurance • Vision insurance • Disability insurance • Critical illness insurance • Life insurance • Employee assistance plan • Vehicle discount • Service discount • Parts discount • Retailer discounts

Listed skills

• Time management · Preferred
• Customer service · Preferred
• Teamwork · Preferred
• Problem solving · Preferred
• Administrative Support · Preferred
• Multi-Tasking · Preferred
• Communication Skills · Preferred
• scheduling · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer service
• Communication skills
• Computer skills
• Multi-tasking
• Problem analysis
• Problem solving
• Scheduling
• Administrative support
• Phone etiquette
• Teamwork
• Time management
• Management
• Customer Service
• Communication
• Computer Literacy
• Empowerment
• Employee Assistance Programs
• Innovation
• Interpersonal Communications
• Problem Solving
• Legislation
• Multitasking
• Proactivity
• Showrooms
• Filing
• Customer Inquiries
• Honesty

Job areas

• Customer Service & Support
• Administrative
• Retail
• Service Cashier
• Cashier (General)
• Cashiers and Ticket Clerks
• Cashiers