Credit Supervisor

Job summary

The Credit Supervisor is responsible for managing a diverse customer portfolio, leading the credit and collections team, and engaging directly with customers regarding their accounts. They will also investigate financial statuses, monitor department performance metrics, and develop procedures to prevent fraudulent credit use.

Job details

COMPANY DESCRIPTION [https://dam.pfgc.com/transform/7311e1ff-e4ac-4dbb-b063-3e66a5795319/PFG_FamilyLogo_2025] Core-Mark continues to grow as the industry leader in fresh and broadline solutions for the convenience retail industry. With a reputation for empowering customers, employees, and communities, Core-Mark has become the largest, most comprehensive marketer of consumer goods in North America — offering a full range of products, programs, and solutions to convenience operators across the U.S. and Canada. JOB DESCRIPTION We Deliver the Goods: * Competitive pay and benefits, including Health & Wellness Benefits, Employee Stock Purchase Plan, RRSP, Paid Direct Drug Card, & Scholarship Opportunities for children of associates, Paid Time Off, and much more * Growth opportunities performing essential work to support North America’s food distribution system * Safe and inclusive working environment, including culture of rewards, recognition, and respect. Position Purpose: As the Credit Supervisor, you will play an integral part in supporting our business today and planning our business for tomorrow. You will be responsible for managing a diverse customer portfolio, leading the credit and collections team, and engaging directly with customers on their accounts. A successful candidate will be able to further develop the integrity of our credit systems, investigate all credit situations, and build lasting relationships with our customers. Primary Responsibilities: * Investigating and verifying the financial status and reputation of prospective customers applying for credit, preparing documents to substantiate findings, and providing recommendations. * Managing customer accounts and establishing credit limitations. * Investigating possible cases of fraud within accounts and taking proper steps as needed. * Reviewing collection reports and evaluating effectiveness of current policies and procedures. * Communicating with customers on account status and addressing any account concerns. * Monitoring department performance metrics and finding opportunities to develop further. * Collaborating with outside agencies for collections from delinquent accounts. * Compiling statistical data on fraudulent use of credit to develop procedures designed to prevent. * Leading special projects as opportunities develop. Core-Mark is committed to providing accommodation to people with disabilities throughout the job application and interview process to the point of undue hardship. If you require an accommodation during the application or interview process, please contact a HR representative REQUIRED QUALIFICATIONS High School Diploma or General Educational Development (GED) certificate. Minimum of five years of credit management experience. Prior experience or ability to learn AS400/SAP software. Proficient in Excel and other Microsoft Office applications. Strong math skills and ability to communicate. Strong attention to detail and negotiation skills. EEO STATEMENT Core-Mark is committed to providing accommodation to people with disabilities throughout the job application and interview process to the point of undue hardship. If you require an accommodation during the application or interview process, please contact a HR representative.

What you’ll do

The Credit Supervisor is responsible for managing a diverse customer portfolio, leading the credit and collections team, and engaging directly with customers regarding their accounts. They will also investigate financial statuses, monitor department performance metrics, and develop procedures to prevent fraudulent credit use.

Requirements

Candidates must have a High School Diploma or GED and a minimum of five years of credit management experience. Proficiency in Microsoft Office, specifically Excel, and the ability to learn AS400 or SAP software are required.

Benefits

• Health & Wellness Benefits
• Employee Stock Purchase Plan
• RRSP
• Paid Direct Drug Card
• Scholarship Opportunities
• Paid Time Off

Listed skills

• Collections · Preferred
• SAP · Preferred
• Attention to detail · Preferred
• Account Management · Preferred
• Data analysis · Preferred
• Microsoft Excel · Preferred
• Negotiation · Preferred
• Communication · Preferred
• Microsoft Office · Preferred
• Financial analysis · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Credit Management
• Collections
• Financial Analysis
• Fraud Investigation
• Account Management
• AS400
• SAP
• Microsoft Excel
• Microsoft Office
• Negotiation
• Data Analysis
• Communication
• Math Skills
• Attention To Detail
• Planning
• Detail Oriented
• SAP Applications
• Business Metrics
• Performance Metric
• Mathematics
• Time Off Management
• Statistics
• Procedure Development
• Distributed Computing
• Customer Empowerment

Job areas

• Finance & Accounting
• Management & Leadership
• Customer Service & Support
• Retail
• Credit Supervisor
• Collections Manager
• Financial and Insurance Services Branch managers
• First-Line Supervisors of Office and Administrative Support Workers

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