Clinic Manager (General Manager)

Job summary

Establish and enforce clinic policies and procedures, and manage patient flow, inventory, receiving, sales reconciliation, private-service collections, and financial records. Report to the physician founders while leading hiring, coaching, and team standards across the clinic’s medical, cosmetic, and research services.

Job details

Location: Toronto, ON | Full-time, On-site (Monday to Friday) Our client is a physician-led dermatology practice in Toronto that brings medical dermatology, cosmetic services and clinical research together under one roof. The clinic is busy and growing, with more physicians and services joining over the coming year, and the founders want a seasoned operator to put real structure in place before that growth lands. You'll own how the clinic runs. That starts with writing the policies and procedures it doesn't have yet, from refunds and room turnover to sterilization tracking, referrals and pathology, then making them stick. Day to day you'll design patient flow across medical, cosmetic and research lines, run receiving and daily inventory and sales reconciliation, tighten collections on private services, and hand the bookkeeper clean numbers. You'll report to the physician founders and act as their eyes, ears and voice with the team: hiring, coaching, setting standards and holding them. This suits a clinic or practice manager who has built SOPs before, checks the details twice, and leads with clarity rather than friendship.

What you’ll do

Establish and enforce clinic policies and procedures, and manage patient flow, inventory, receiving, sales reconciliation, private-service collections, and financial records. Report to the physician founders while leading hiring, coaching, and team standards across the clinic’s medical, cosmetic, and research services.

Requirements

The role calls for a seasoned clinic or practice manager with experience building standard operating procedures and establishing operational structure. The successful candidate is detail-oriented and able to lead clearly, coach staff, and hold the team accountable.

Listed skills

• Financial Reporting · Preferred
• Coaching · Preferred
• Team Leadership · Preferred
• Inventory management · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Clinic Operations Management
• Policy and Procedure Development
• Standard Operating Procedures
• Patient Flow Management
• Inventory Management
• Sales Reconciliation
• Collections Management
• Financial Reporting
• Hiring
• Coaching
• Team Leadership
• Quality Standards
• Sterilization Tracking
• Referral Management
• Pathology Coordination

Job areas

• Healthcare
• Management & Leadership
• Science & Research
• Finance & Accounting
• Human Resources

More jobs from Periscope Search Group